[Hiring] Platform Configuration & Administration @Zensar

Role Description

5-6 years of overall IT experience preferably in Salesforce including a record of success supporting a fast-paced business organization, providing technical expertise while applying best practices within Salesforce.com administration and configuration.

• Configuration experience must include working knowledge of Salesforce.com Lightning Experience, Profile and Roles, Standard/Custom Object, Object/Record/User Security, Visual Flows/Process Builders/Workflows/Validation Rules/Approval Processes, Communities and Reports and Dashboards.
• Must have Integration knowledge of how Salesforce communicates with different systems.
• Excellent communication skills having an understanding of business knowledge how different systems communicate.
• Salesforce Certified Administrator or Certified Platform App Builder/PD-1 required.
• Development experience having knowledge of trigger, apex classes, test classes with best practices.
• Should have knowledge on Batch class, queueable jobs.
• Having Leadership skills and deciding on the best technical solutions to be implemented for the requirements.
• Well aware of Sales cloud and Experience cloud. Account Engagement knowledge will be a benefit.
• Working knowledge of Salesforce Lightning Framework and APEX, Aura Components/Lightning Web Components, Visualforce, Salesforce.com APIs, SOQL and SOSL preferred.
• At least 3 years of Lightning - Aura/LWC.
• Should be aware of Database management in SFDC with tools like workbench etc., CICD process for Deployment and tools like Gearset, Ant, Eclipse.
• Quick problem solver and ability to handle SFDC Admin tasks.
• Strong Communication and Customer interaction skills.
• Has knowledge on Einstein/AI features and capabilities on applying the same.

Qualifications

• 5-6 years of overall IT experience preferably in Salesforce.
• Salesforce Certified Administrator or Certified Platform App Builder/PD-1 required.
• Development experience with trigger, apex classes, test classes.
• Knowledge of Batch class, queueable jobs.
• Leadership skills in technical solution implementation.
• Knowledge of Sales cloud and Experience cloud.
• Experience with Salesforce Lightning Framework and APEX.
• At least 3 years of Lightning - Aura/LWC experience.
• Knowledge of Database management in SFDC.
• Understanding of CICD process for Deployment.
• Knowledge on Einstein/AI features.

Requirements

• Excellent communication skills.
• Ability to handle SFDC Admin tasks.
• Strong problem-solving skills.
• Customer interaction skills.

Benefits

• Inclusive workplace culture.
• Opportunities for growth and learning.
• Commitment to individual well-being.

Company Description

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do.

• Part of the $4.8 billion RPG Group.
• A community of 10,000+ innovators across 30+ global locations.
• We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized.
• We are an equal employment opportunity (EEO) and affirmative action employer.