[Hiring] Physical Damage Specialist @Vspec

Role Description

• The writing of virtual damage appraisals from photos, utilizing electronic estimating software.
• Audit collision repair estimates to ensure proper method of repairs, and adherence to industry standards.
• Utilize independent judgment and discretion to evaluate repair vs. replace decisions.
• Ensure that specific client requirements are applied to audit methodology.
• Gain acceptance for estimate revisions, or negotiate an acceptable alternative.
• Audit supplemental repair bills to evaluate validity and cost.
• Assist clients and vehicle owners with technical questions.
• Recommend indemnity payments to clients.
• Maintain thorough records for all relevant claim file activity.
• Approve and deliver final work product to clients.
• Process client billings.

Qualifications

• Technical degree in collision repair, or equivalent hands-on collision repair work experience.
• Minimum of 1 year collision repair estimating, or damage appraisal experience.
• Minimum of 1 year experience with electronic estimating software. CCC One Collision Estimating Software experience is desired.
• Possess active “damage appraisal” and/or “loss adjusting” licensing credentials; or ability to secure and maintain them if needed.

Requirements

• Advanced understanding of collision repair practices and procedures.
• Advanced understanding of collision repair estimating practices and procedures.
• Ability to work effectively and productively in a remote “home office” setting.
• Strong interpersonal, verbal, and written communication skills.
• Effective problem analysis and problem-solving skills.
• Attention to detail and accuracy.
• Advanced customer service skills.
• Advanced negotiating skills.
• Strong multitasking and time management skills.
• Positive attitude and friendly demeanor.