[Hiring] Personal Injury Case Manager @Global Medical Virtual Assistants

Role Description

• The VA will serve as a Case Manager, acting as the central coordinator for personal injury files (car accidents, slip and falls).
• Conducting welcome calls and maintaining regular communication regarding recovery.
• Facilitating medical treatment, ensuring compliance with doctor recommendations, and monitoring progress.
• Interfacing between the lawyer, injured client, medical providers, and insurance adjusters.
• Gathering medical records/bills and organizing the "demand package" for settlement.

Qualifications

• Must have excellent verbal and written English communication skills.
• High attention to detail and strong data accuracy.
• U.S. insurance claims knowledge.
• Understanding reporting for auto or health insurance.
• High level of empathy and "Compassion Care" for injured clients.
• Paralegal training or experience in personal injury law is preferred.
• Familiarity with terminology is preferred (no clinical diagnoses required).
• Experience working directly as or with insurance adjusters (Highly Preferred).
• Open to working night shifts.

Requirements

• PRIMARY SYSTEM
• Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher.
• Computer Memory/RAM: 8.00 GB.
• Computer Operating System: At least Windows 11 64-bit or macOS Ventura.
• Headset: Any USB-type headset with noise-cancelling feature.
• Camera: Capable of a clear and crisp video output.
• BACK-UP SYSTEM
• OPTION 1 (BACKUP SYSTEM):
• Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher.
• Computer Memory/RAM: 8.00 GB.
• Computer Operating System: at least Windows 11 64-bit or macOS Ventura.
• Headset: Any USB-type headset with noise-cancelling feature (Optional).
• OPTION 2 (POWER SUPPLY - UPS):
• Must be capable of powering your work station for at least 3 hours.
• Typically a device with 240Wh or higher will be sufficient.
• Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup).
• PRIMARY INTERNET CONNECTION
• DSL / Fiber Connection - Minimum of 100mb/s contracted.
• BACK-UP INTERNET CONNECTION
• Minimum of 20mb/s (Cell).
• RECOMMENDED SYSTEM REQUIREMENTS
• PRIMARY SYSTEM
• Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher.
• Computer Memory/RAM: 16.00 GB.
• Computer Operating System: At least Windows 11 64-bit or macOS Tahoe.
• Headset: Any USB-type headset with noise-cancelling feature.
• Camera: Capable of a clear and crisp video output.
• BACK-UP SYSTEM
• OPTION 1 (BACKUP SYSTEM):
• Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher.
• Computer Memory/RAM: 16.00 GB.
• Computer Operating System: At least Windows 11 64-bit or macOS Tahoe.
• Headset: Any USB-type headset with noise-cancelling feature.
• Camera: Capable of a clear and crisp video output.
• OPTION 2 (POWER SUPPLY - UPS):
• Must be capable of powering your work station for at least 3 hours.
• Typically a device with 240Wh or higher will be sufficient.
• Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup).
• PRIMARY INTERNET CONNECTION
• DSL / Fiber Connection - Minimum of 500mb/s contracted.
• BACK-UP INTERNET CONNECTION
• Minimum of 20mb/s (Cell or wired).

Benefits

• Starting rate is $800 (USD) monthly.
• Employment Type: Independent Contractor.
• Free Training.
• Paid Time Offs.
• HMO Coverage.
• Optical Rewards.
• Performance-Based Increase.
• Permanent Work From Home.