[Hiring] Person-Centered Care Planning Representative @State of Missouri

Role Description

This position will be located at a base location that is flexible within the State of Missouri. This position is telecommuting-eligible if candidate meets all telecommuting eligibilities and qualifications.

Do you want to be a part of a team that makes a difference in the lives of seniors and adults with disabilities? In this position as part of the Missouri Department of Health and Senior Services, your work will contribute to the mission of promoting the health, safety and wellbeing of vulnerable Missourians. Are you interested in having weekends and holidays off and not being on call? Then this is the position for you! This position is in a supportive environment that values both teamwork and autonomy.

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

Responsibilities

• Perform required care planning and reassessment functions in adherence to DSDS policies by conducting phone interviews to assess participants' unmet needs.
• Authorize services that support and promote better health outcomes.
• Maintain care planning assignments in a fast paced environment.
• Coordinate with a blended team of professionals to ensure quality care.
• Provide objective and accurate case documentation.
• Serve with exceptional professionalism in a contact center environment.
• Practice integrity and share accountability to ensure programmatic success.

Qualifications

• Minimum Qualifications: Bachelor's Degree or higher level degree from an accredited college or university (substitutions may be allowed).
• Preferred Qualifications: HCBS Experience.
• Strong interviewing and communication skills.
• Keen to detail and documentation.
• Exhibit disability & cross-generational awareness.
• Prior experience with customer service, call centers, and working with the elderly or persons with disabilities is preferred.
• Technology proficiency.
• One or more years of experience working with the elderly and or disabled population or other related human services field.
• Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Benefits

• The State of Missouri offers an excellent benefits package that includes a defined pension plan.
• Generous amounts of leave and holiday time.
• Eligibility for health insurance coverage.
• Your total compensation is more than the dollars you receive in your paycheck.
• To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator.
• This tool provides a comprehensive view of benefits and more that are offered to prospective employees.

Contact Details

If you have questions or require any accommodations to participate in the application or interview process please contact:

Sierra Biddy at [email protected]