[Hiring] Permit Technician I or II @City of Alexandria

Role Description

The Permit Technician I and II are part of a career ladder with increasing responsibilities. As a Permit Technician I or II, you will:

• Review and process applications for permits.
• Issue permits, collect data, and respond to inquiries concerning the Virginia building and construction codes.
• Read and understand plats and construction plans.
• Perform basic engineering calculations.
• Operate related professional office software.
• Perform related work as required.

The Opportunity:

• Demonstrates knowledge and practice of outstanding customer service skills.
• Assist customers in reviewing necessary documents for approvals provided by other City departments prior to issuing permits.
• Provide information to the public regarding various Virginia building code regulations, City of Alexandria codes, and the department’s permitting policies, procedures, and licensing requirements.
• Respond to telephone inquiries regarding permits, processes, procedures, and handle complaints.
• Review, process, and issue electronic construction-related permits.
• Verify contractor and business licensing by the Commonwealth of Virginia and the City of Alexandria.
• Verify that plans are complete and all required information has been submitted.
• Interact with outside architectural/engineering and design firms, contractors, and homeowners via in-person, telephone, and e-mail.
• Refer callers to appropriate City agencies to handle requests and/or complaints.
• Calculate permit fees based on established fee schedule.
• Determine the appropriate departments for review.
• Perform related work as required.

Qualifications

• Ability to acquire and apply knowledge of the City of Alexandria permit process and requirements.
• Demonstrate completion of both the Virginia Department of Housing and Community Development Core Academy and Permit Technician Course modules.
• Understand and apply the Virginia Uniform Statewide Building Codes.
• Able to achieve and foster partnerships with all customers, both internal and external.

Requirements

• Permit Technician I:
• A High School Diploma or GED.
• Experience in paraprofessional engineering, drafting, or architectural work; customer service; or construction or code-related fields; or any equivalent combination of education, training, and experience.
• Completion of the Virginia Department of Housing and Community Development Core Academy and Permit Technician Course modules.
• Successful completion of the following within the employee’s probationary period of twelve (12) months after their original appointment:
• Permit Technician I certifications and requirements as prescribed in the current Permit Technician Career Ladder Matrix.
• National Incident Management Systems (NIMS) ICS-700 certifications.
• Permit Technician II:
• A High School diploma or GED.
• Two years of experience in paraprofessional engineering, drafting, or architectural work; customer service; or experience in the construction or code-related fields.
• Demonstrates knowledge regarding residential plan review requirements.
• At least one year of satisfactory performance if currently employed as a Permit Technician I level with the City of Alexandria; or any equivalent combination of education, training, and experience.
• Successful completion of the following within the employee’s probationary period of twelve (12) months after their original appointment:
• Completion of the Virginia Building Code Academy Residential Plan Review module.
• Permit Technician II certification and requirements as prescribed in the current Permit Technician Career Ladder Matrix.
• CERTIFICATES AND LICENSES REQUIREMENTS:
• Completion of the Virginia Department of Housing and Community Development Core Academy and Permit Technician Course modules within the first 180 days.
• Successful completion of the following within the employee’s probationary period of twelve (12) months after their original appointment:
• Permit Technician I certifications and requirements as prescribed in the current Permit Technician Career Ladder Matrix.
• National Incident Management Systems (NIMS) ICS-100 & 700 certifications.
• This position requires the successful completion of pre-employment background checks including but not limited to driving record check, previous education and employment verification, and criminal background check.

Benefits

• Salary Level I - $43,089.02 - $75,829.78 Annually GS/11.
• Salary Level II - $47,254.74 - $83,156.84 Annually GS/13.

Company Description

The City of Alexandria is an Equal Opportunity Employer and values diversity in its workforce. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, military status, or disability.