[Hiring] Patient Financial Services Operations Coordinator @HealthPartners Clinic Stillwater

Role Description

The Patient Financial Services Operations Coordinator plays a key role in supporting revenue cycle operations through:

• Workflow optimization
• System build support
• Operational documentation management
• Regulatory and payer research

In partnership with leadership, frontline teams, and Compliance, this role advances efficient, compliant processes and supports initiatives designed to strengthen operational performance across all service areas.

Work Schedule: Remote; 1.0 FTE/40 hours weekly - 7:00 a.m. to 3:30 p.m. or 8:00 a.m. to 4:30 p.m.

Qualifications

• Bachelor’s degree in Healthcare Management, Business/Finance Administration, or related field.
• Minimum of two (2) years of recent healthcare experience in areas such as care delivery, revenue cycle, financial analysis, or related functions.
• In lieu of a degree, five (5) years of recent experience in healthcare billing, revenue cycle, medical insurance, and/or financial analysis may be considered.

Requirements

• Project Management: Demonstrated ability to lead and manage small to medium-scale initiatives within patient financial services.
• Technical Proficiency: Advanced use of Microsoft Office Suite (Outlook, Word, Excel, Visio, Teams, PowerPoint) and comparable applications to support reporting, analysis, and communication.
• Independent & Proactive Work Style: Self-motivated with the ability to work independently, take initiative, and drive process improvements in a dynamic healthcare environment.
• Analytical & Results-Oriented: Strong critical thinking and problem-solving skills with a focus on achieving measurable outcomes in patient financial operations.
• Multitasking & Time Management: Proven capacity to manage multiple priorities and deliverables simultaneously while meeting strict deadlines.
• Organizational Excellence: Exceptional organizational skills with the ability to prioritize workload and streamline processes for efficiency.
• Communication Skills: Effective and accurate written and verbal communication skills, with the ability to present complex financial and operational information clearly to diverse stakeholders.
• Customer Service & Team Collaboration: Strong interpersonal skills with a focus on patient-centered service, collaboration, and teamwork.

Preferred Qualifications

• Bachelor’s degree in Healthcare Management, Business/Finance Administration, or related field.
• In lieu of a degree, six (6) or more years of recent experience in healthcare billing, revenue cycle, medical insurance, and/or financial analysis may be considered.
• Minimum of two (2) years of working knowledge and hands-on experience with HealthPartners software and/or healthcare systems, including Epic modules (Cadence, Prelude, Resolute), OnBase, or comparable applications.
• Healthcare Financial Management Association (HFMA) – Certified Revenue Cycle Representative (CRCR) credential strongly preferred.

Benefits

• Medical insurance
• Dental insurance
• Retirement program
• Time away from work
• Insurance options
• Tuition reimbursement
• Employee assistance program
• And much more!