[Hiring] Patient Access Liaison @Compass Pathways

Role Description

The Patient Access Liaison (PAL) is responsible for site-level execution of Compass Pathways' patient engagement strategy by supporting REMS certification, strengthening site access readiness, and providing compliant coverage and reimbursement education to healthcare stakeholders. The PAL serves as a field-based patient access resource who helps sites understand treatment logistics, identify information gaps, address patient access barriers, and support operational readiness across REMS requirements, specialty pharmacy, distribution, and external support processes. In addition, the PAL strengthens account and stakeholder relationships, collaborates appropriately with matrix team members, maintains disciplined CRM documentation, and upholds non-promotional role boundaries. This role also shares recurring field insights and process-improvement opportunities.

Qualifications

• Minimum of 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, specialty healthcare.
• Experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, affordability programs, and compliant access resources.
• Experience helping sites and stakeholders support patient progression from referral through treatment initiation.
• Experience partnering with treatment sites to assess needs and strengthen workflows.
• Demonstrated strong planning, organization, accountability, and disciplined execution.
• Experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries.
• Bachelor’s degree required.
• Valid driver’s license required.

Requirements

• Ability and willingness to travel within an assigned geography, including travel by air and car, with travel estimated to be 50% or more.
• Must reside within 25 miles of the assigned territory border(s).

Benefits

• Flexibility & generous time off.
• Parental & reproductive support.
• Health & medical benefits.
• Mental health & wellbeing support.
• Financial health benefits.