[Hiring] Partner Recruitment & Onboarding Specialist @MarketStar

Role Description

The NetApp Partner Recruitment and Onboarding Specialist is focused on recruiting and engaging channel resellers to become NetApp “partners”, driving new product sales and increasing market share. The position will include proactive outreach via phone and email, research, and prospecting to contact and recruit and reestablish resellers that match NetApp’s ideal partner profiles. Success is determined by the recruitment of new and former resellers that successfully onboard and become transacting partners.

What Will You Do?

• Utilize AI tools, historical information, and Partner Optimizer information to prospect, research, generate, and develop new reseller or reestablish former partner leads/opportunities according to NetApp’s ideal partner profiles.
• Present the NetApp value proposition to gain buy-in, support, and reseller strategies.
• Execute clear communication with potential reseller partner contacts via phone (inbound and outbound) and email.
• Set appointments for Inside Partner Sales Manager, Distribution Managers, or field Partner Sales Managers teams to discuss partnership growth potential and enablement according to specified qualification standards.
• Manage the partner application process in tandem with NetApp corporate and field counterparts.
• Oversee the vetting of potential reseller partners during the application process.
• Manage the partner onboarding process, including certification, training, first transaction if applicable, and the successful transition of newly onboarded partners to their designated Partner Manager.
• Achieve individual targets and contribute to team and client’s overall KPIs.
• Provide actionable insights into market trends, product feedback, customer insights, and learnings based on conversations with resellers.
• Stay abreast of the latest trainings, product updates, sales collateral, and competitive positioning to assist in reseller recruitment.
• Learn basic product features, technical aspects, and advantages to provide assistance to resellers.
• Proactively look for problems that can be solved creatively and present recommended solutions.
• Communicate monthly/quarterly reports for partner onboarding trends (regional east/west, partner pipeline growth, partner bookings, RFY, # of reactivations) to internal NetApp teams.
• Set partner timeframe expectations for onboarding into commercial, SLED, and FED teams and assist with process as needed.
• Follow-up with partners during the process to ensure they are on track.

Qualifications

• Proven time management and organizational skills.
• Sales experience/recruiting in similar roles, including elements of cold calling, self-prospecting, objection handling, and customer service skills.
• Must have a determination to learn and be coachable, with a positive attitude and open to receiving feedback.
• Ability to work within a group and be a collaborative team player.
• Proficient in basic computer skills, Microsoft Office, and general sales tools such as CRMs (Salesforce) and various AI prospecting prompts.
• Ability to professionally communicate and conduct presentations and product demos through both phone and email.

Benefits

• Structured learning and career development programs.
• Mental health program.
• Generous Paid Time Off policy.
• Paid medical leave.
• Child/Dependent care reimbursement.
• Education reimbursement.
• 401k match, hardship loan program, access to financial wellness advisor.
• Comprehensive healthcare coverage including medical, dental, and vision.

Compensation

Compensation Range: $53,000.00 - $58,000.00 USD. The hourly pay for this position is $25.48. This pay structure may also include a variable bonus component of $5,000.00 annually. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.