Partner Operations Lead @Safeguard Global
All Others
Salary unspecified
Remote Location
Employment Type full-time
Posted 1wk ago

[Hiring] Partner Operations Lead @Safeguard Global

1wk ago - Safeguard Global is hiring a remote Partner Operations Lead. πŸ’Έ Salary: unspecified πŸ“Location: Worldwide

Role Description

Safeguard Global is hiring a Partner Operations Lead to support our continued growth by defining and building the partner operating model. This is a builder role, not a support or reporting-only role. If you thrive on turning operational ambiguity into clean, scalable, and well-documented systems and can operate with ownership-level accountability, this role is for you.

  • Build the Data Foundation:
    • Own the end-to-end partner data model in Crossbeam and Salesforce, defining lifecycle stages from partner outreach through lead, opportunity, and closed won.
    • Design how partner referrals, co-sell opportunities, outbound partner leads, and partner-sourced pipeline are captured and attributed.
    • Own the design and configuration of partner-related Salesforce objects, fields, automation, and validation rules, in close partnership with Sales Ops.
    • Audit existing partner data across systems, identify gaps, and establish durable data standards from the ground up.
  • Create a Single Source of Truth:
    • Build and maintain a centralized, trusted view of partner activity across systems (Salesforce, Crossbeam, PRM, Airtable, and other relevant partner tools).
    • Standardize key partner fields including activity, ownership, stage, SLAs, and follow-up expectations.
    • Own partner data and co-sell tooling strategy, ensuring tools are configured and optimized to support scalable partner workflows.
    • Own PRM strategy, selection, implementation, and ongoing optimization.
    • Define how partners submit leads, register deals, and engage in co-sell workflows.
  • Design Automation & AI Workflows:
    • Design and build automation and AI-driven workflows that reduce manual effort, improve prioritization, and ensure consistent follow-through across partner processes.
    • Ensure partner leads and opportunities are routed, tracked, and followed up on consistently.
    • Connect AI and enablement tools to structured partner data to improve prioritization and visibility.
    • Design workflows that scale with the partnerships strategy.
  • Drive Actionable Reporting:
    • Define and own the metrics that matter for partner performance and growth.
    • Build and maintain Salesforce Partner reports and executive dashboards.
    • Deliver weekly, monthly, and quarterly reporting that drives prioritization, investment decisions, and partner strategy.
    • Support commission reporting and payment workflows to ensure accurate and timely partner payouts.

Qualifications

  • 5+ years of experience in Partner Ops, RevOps, or Sales Ops in a systems-owning role.
  • Proven ability to build operational systems from scratch, not just maintain or report on them.
  • Experience owning and scaling partner ecosystem, co-sell, and PRM tooling (Crossbeam, PartnerStack, Impartner, Allbound, or similar platforms).
  • Comfortable leveraging AI tools (ChatGPT, Claude, Nooks) to improve workflows, automation, and operational efficiency.
  • Strong hands-on Salesforce experience and other automation tools (i.e., Zapier, Airtable), including data modeling, automation, reporting, and dashboards.
  • Strong systems thinking with the ability to simplify complexity and design for scale.
  • Comfort operating with ambiguity and making ownership-level decisions without step-by-step direction.

Benefits

  • Autonomy and Flexibility: Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule.
  • Generous leave: Enjoy a competitive leave package including paid bonding leaves for new additions to your family.
  • Make a difference: Get 2 paid charitable days off to contribute to causes you believe in.
  • Corporate bonus/SIP: Guardians are eligible for our annual bonus scheme or sales incentive plan.
  • International environment: Grow your network internationally and collaborate across the world.
  • Human centered culture: We emphasize the people factor in everything we do.
  • Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.
Before You Apply
️
worldwide Be aware of the location restriction for this remote position: Worldwide
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Partner Operations Lead @Safeguard Global
All Others
Salary unspecified
Remote Location
Employment Type full-time
Posted 1wk ago
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worldwide Be aware of the location restriction for this remote position: Worldwide
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