[Hiring] Part-time Technical Virtual Assistant (Systems & Customer Experience Specialist) @CoWorq

Role Description

If you are a Virtual Assistant who is tired of just checking boxes, working on isolated tasks, and feeling disconnected from the big picture, this role is for you. We are looking for a Technical VA who will act as a true operational partner. You won't just run automations; you will optimize the entire customer journey. You are someone who naturally looks at a task, connects it to the client experience, and asks yourself, "How can I make this smoother?" To thrive here, you must want to deeply understand our business, our services, and our clients, ensuring that every workflow you touch elevates the brand.

Key Responsibilities

• Tech Stack & Automation Mastery (GoHighLevel)
  • Manage, tweak, and scale workflows, triggers, automations, and overall CRM data integrity within GoHighLevel.
  • Handle ongoing website management, basic frontend optimization, and landing page updates.
  • Set up tracking and compile regular reporting (Google Analytics or similar tools) to show us what’s working and where the bottlenecks are.
• Marketing Execution & Copy Support
  • Own the setup, testing, and scheduling of email marketing campaigns and regular newsletters.
  • Provide light copy support to help draft, proofread, or format blog posts and social media content, ensuring it aligns with our brand voice.
• Executive Admin & Operations
  • Manage scheduling, protect time blocks, and ensure seamless coordination for external meetings.
  • Provide general administrative and operations support, proactively documenting new SOPs as our systems evolve.

Qualifications

• Outcome-Oriented: You take ownership of a project from start to finish. If something breaks or seems off, you troubleshoot solutions before bringing it to the team.
• Big-Picture Thinker: You understand that a broken automation isn't just a technical glitch—it affects a real client's experience. You care deeply about how your work impacts the end-user.
• Proactive Communicator: You don't wait to be told what to do next. You anticipate upcoming project needs, give proactive heads-ups on deadlines, and ask smart, clarifying questions to understand the why behind a task.
• Focused & Committed: You aren't looking to stack 5 different client gigs where you just do mindless data entry. You want a home where you can embed yourself in the business and grow long-term.

Requirements

• Part-time to start (10–15 hours/week) with potential to increase hours.
• Aligned with US business hours.

Benefits

• Rate: $7.00 – $9.00 USD per hour.