[Hiring] PACS Program Administrator @Prenuvo

Role Description

The PACS Program Administrator is both an experienced technical operator and program owner, responsible for ensuring that Prenuvo’s imaging systems directly support radiologist performance, diagnostic quality, and patient care delivery. This role owns the operational integrity, optimization, and clinical alignment of PACS and associated imaging workflows across a distributed, multi-site environment. The PACS Administrator serves as the structured liaison between Radiology, Clinical Operations, and Clinical Engineering — ensuring that imaging systems are not only technically functional, but clinically optimized.

This position resides in the Product & Tech function, with dotted-line governance in the Clinical organization because PACS configuration, workflow design, and data integrity directly impact diagnostic accuracy, report turnaround time, patient safety, and radiologist efficiency.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do

• Clinical Workflow Ownership & Optimization
  • Serve as the primary PACS contact for radiologists and MRI technologists.
  • Configure and maintain worklists, hanging protocols, user roles, and image routing to optimize diagnostic workflows.
  • Translate radiologist workflow needs into actionable system configurations.
  • Continuously evaluate workflow performance and recommend enhancements that improve efficiency and quality.
  • Support onboarding of new radiologists, scanners, and imaging sites to ensure seamless clinical integration.
• Imaging System Operations & Reliability
  • Oversee day-to-day PACS functionality to ensure high availability and uninterrupted clinical operations.
  • Monitor system performance, storage capacity, and latency to proactively prevent disruption.
  • Troubleshoot PACS, viewer, modality, and integration issues, coordinating with Clinical Engineering and IT as needed.
  • Partner on system upgrades, integrations, and testing to ensure clinical readiness prior to deployment.
• Data Integrity & Image Governance
  • Remove duplicate studies and correct metadata discrepancies.
  • Merge prior Prenuvo exams and import outside imaging when requested.
  • Resolve patient alias discrepancies and incorrect registrations.
  • Edit manually registered entries when RIS integration fails.
  • Add and validate new imaging sequences as protocols evolve.
  • Audit image quality, data integrity, and workflow consistency across sites.
• Clinical Quality, Compliance & Risk Mitigation
  • Support HIPAA compliance and role-based access controls.
  • Maintain downtime workflows and disaster recovery readiness.
  • Conduct regular audits aligned with clinical quality and regulatory standards.
  • Maintain documentation for system configurations, workflow logic, and escalation pathways.
  • Participate in validation testing of new imaging tools and workflow changes prior to clinical rollout.
• Cross-Functional Leadership
  • Act as the translator between radiologists and engineering teams.
  • Ensure clinical requirements are clearly defined before technical implementation.
  • Provide PACS performance updates and insights during clinical operations meetings.
  • Maintain structured communication pathways for issue escalation and resolution.

Qualifications

• 5+ years of experience as a PACS Administrator, Imaging Systems Analyst, or similar role.
• Direct experience supporting radiologists and advanced imaging workflows.
• Strong working knowledge of DICOM standards, image routing, and PACS architecture.
• Demonstrated ability to collaborate with engineering, IT, and product teams.
• Strong troubleshooting, documentation, and stakeholder management skills.
• Comfort operating in a fast-growing, multi-site healthcare organization.
• Ownership mindset with strong accountability to clinical outcomes.

Nice-to-have

• Bachelor’s degree in Health Informatics, Information Systems, Healthcare, or equivalent experience.
• HL7, FHIR, CIIP, PARCA, and/or vendor-specific PACS certifications preferred.

Benefits

• An avenue to make a positive impact on people's lives and their health.
• Prenuvo provides free, whole-body scans to each team member.
• Growth opportunities are at the heart of our people journey.
• Our team gets together each week to connect, share, and socialize.
• We have a flexible vacation policy and encourage you to use it.
• Prenuvo’s Commuter Benefits Plan helps cover your transit and parking costs.
• Access to both RRSP and TFSA retirement savings plans for eligible Canadian employees.
• A comprehensive benefits package including health, dental, vision, and Mental Health coverage.
• The base salary for this role ranges from $105,000 - $120,000 in local currency, depending upon experience and geographic location.