[Hiring] Order Processing Specialist @Connection

Role Description

Works with many suppliers, both EDI and non-EDI, processes a large number of orders each day; reviews data entry and responds to large volumes of email and phone calls with follow-up.

• Checks for order accuracy, processes electronic orders, and modifies/changes orders placed by our sales team and customers.
• Executes daily exception reports and fills back orders.
• Ensures accuracy of order processing and reviews reports for any exceptions or issues.
• Executes daily exception reports for EDI orders.
• Emails follow-ups with the Sales team and/or vendors regarding orders.
• Conducts strategic purchasing and planning for product availability and shipping on orders received, as needed.
• Compiles information on sources, cost, and manufacturer discounts.
• Analyzes vendor and manufacturer data on factors that affect prices.
• Reviews contract costs and RMA policy for long-term agreements.
• Reviews proposals, selects suppliers, verifies delivery, and approves payment.
• Performs all other duties or special projects as assigned.

Qualifications

• Basic computer knowledge with the ability to operate a keyboard for data entry.
• Working knowledge of Microsoft Office Suite with the ability to create a document or simple spreadsheet.
• Experience working in the computer reseller industry is required (i.e. manufacturer, distributor, reseller, etc.).
• Strong negotiation skills with the ability to be firm.
• Experience working with and understanding of computer products and part numbers.
• Attention to detail in composing, keying, and proofing professional business materials.
• Working knowledge of problem resolution, customer service, and working with vendors, suppliers, and sales.
• Moderate experience in inputting large volumes of data promptly.
• Adaptable with the ability to complete tasks while working under pressure and deadlines.
• Excellent verbal communication skills with the ability to present professional demonstrations.
• Excellent written communication skills with the ability to compose professional business communications via email, letter, and proposals.
• Interpersonal skills with the ability to work well with all levels of the organization and maintain good relationships with customers.
• Organized state of mind with the ability to document activities, anticipate problems, and plan schedules and monitor performance according to priorities and deadlines.

Requirements

• Applicants must be authorized to work for any employer in the U.S.
• We are unable to sponsor or take over sponsorship of an employment visa at this time.

Benefits

• Supportive teammates and a rewarding career.
• Progressive and competitive compensation, 401k plans, and medical insurance.
• Free therapy visits, mental health coaching and tools, and meditation resources.
• Generous paid time off package including vacation, sick time, Wellness and Volunteer Time Off days.