[Hiring] Order Management Specialist @Ahead
Order Management Specialist @Ahead
All Others
Salary $20 - $30 an ho..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2d ago

[Hiring] Order Management Specialist @Ahead

2d ago - Ahead is hiring a remote Order Management Specialist. πŸ’Έ Salary: $20 - $30 an hour πŸ“Location: USA

Role Description

As a Order Management Specialist, you will play a critical role in helping us supply products to a global customer base. In this role, you will be responsible for performing accurate and timely delivery planning tasks to meet customer requirements.

  • Own day-to-day post-booking order execution for assigned orders and accounts
  • Monitor order progress and identify issues that may impact shipment timing, completion, or client experience
  • Maintain accurate order updates across internal systems, including shipment details, estimated ship dates, tracking, serial information, and status changes
  • Coordinate with procurement, logistics, warehouse, account teams, and other internal partners to keep orders moving and resolve blockers quickly
  • Investigate order discrepancies, missing information, and past-due items and drive follow-up to resolution
  • Maintain tracking tools, documentation, and system records with a high degree of accuracy and timeliness
  • Communicate order updates, risks, and next steps clearly to internal stakeholders
  • Escalate exceptions appropriately and partner cross-functionally to drive material completion
  • Support a high-volume environment while balancing urgency, accuracy, and customer impact
  • Contribute to process improvement efforts that increase visibility, efficiency, and order quality

Qualifications

  • Entry level or some experience in order management, sales operations, logistics, supply chain, customer operations, or a similar operational role
  • Experience working in a fast-paced, high-volume environment with competing priorities
  • Strong attention to detail and ability to maintain accurate records across multiple systems
  • Proven ability to coordinate across teams and follow issues through to resolution
  • Strong written and verbal communication skills
  • Comfort working in ERP, CRM, or order-tracking systems
  • Ability to analyze order status, identify issues, and take action with limited oversight
  • Strong organizational skills and a consistent sense of urgency
  • Experience in the privately held technology industry a plus, but not required

Requirements

  • $20 - $30 an hour
  • The compensation range indicated in this posting reflects the On-Target Earnings (β€œOTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k)
  • Paid company holidays
  • Paid time off
  • Paid parental and caregiver leave
  • Plus more! See benefits here for additional details.
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Order Management Specialist @Ahead
All Others
Salary $20 - $30 an ho..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2d ago
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Application Denied βœ“
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