[Hiring] Order Entry Software & Process Analyst @Trulite Glass & Aluminum Solutions

Role Description

Trulite is looking for an Order Entry Software & Process Analyst to support accurate and efficient entry of glass orders and assist with testing and improving our internal order entry software. This role is ideal for someone with a strong attention to detail, familiarity with order processes, and an interest in improving how systems work. You’ll be working across departments to ensure orders are handled correctly and helping identify ways to improve the tools our teams use every day.

• Create and follow test procedures to evaluate the performance of internal order entry and quoting software
• Assist in developing and executing automated and manual testing scenarios
• Report bugs clearly and make recommendations to improve system performance and usability
• Retest software following bug fixes to confirm resolution and functionality
• Document testing steps, results, and suggestions for improvement
• Collaborate with software developers, implementation specialists, and customer service teams
• Participate in meetings with cross-functional teams to provide user feedback and testing insights

Qualifications

• Previous glass experience as an order/data entry clerk, estimator, customer service or closely aligned role
• 3+ years of previous experience
• Demonstrated ability to interpret and work with glass measurements and specifications
• Prior customer service experience, ideally in glass manufacturing or a custom product environment
• Familiarity with software testing processes, or a willingness to learn and apply testing procedures
• Strong verbal and written communication skills for effective team collaboration and documentation
• Excellent organizational skills, with a proactive approach to problem-solving and follow-through
• Proficient in Microsoft Office and order management systems; experience with ERP software (e.g., AX) is a plus

Benefits

• Immediate access to health, dental, vision, and life insurance benefits
• Short/long-term disability coverage
• Comprehensive wellness initiative including access to a progressive financial training program
• 401k employer match is 100% vested after one year
• Health Savings Account (HSA) match on both employee and family coverage
• Trulite bears most of the cost of your benefits

Company Description

Trulite values you as an employee and is committed to helping you achieve financial independence. We are an Equal Opportunity Employer, embracing and encouraging our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.