[Hiring] Online Community Manager @Ekwa Marketing

Role Description

We are looking to hire an Online Community Manager. You will help build, manage, and grow online communities for our brands and clients.

• Post content, talk to members, keep the community safe, and organize a variety of events to keep the community engaged.
• Report regularly on what is working, what’s not working and actively work to improve.
• Be hands-on with tools (graphics, video, AI where appropriate).
• Multitask with excellent follow-through, aligning everything we do in line with our product goals.

Qualifications

• Proven experience running online communities (e.g., LinkedIn Groups, Facebook Groups, Slack/Discord, forums/Reddit) with clear engagement and growth results.
• Have owned a client or team account and kept people updated.
• Stay organized, meet deadlines, and effectively follow through on strategies to grow/maintain community efforts.
• Experience with tools like Canva or similar for graphics; basic video editing (e.g., CapCut, Descript); community/scheduling tools (e.g., Meta tools, Buffer/Hootsuite); collaboration suites (GSuite/MS Office).
• Practical use of AI tools to accelerate research, drafting, repurposing, etc.
• Ability to communicate in a friendly, empathetic manner, on-brand.
• Comfortable working with analytics, metrics, and using data to make informed decisions.

Requirements

• Helped run live online sessions like AMAs or webinars.
• Social listening and observing community sentiment while managing an online community.
• Able to repurpose content across LinkedIn, Instagram, Facebook, X, and YouTube.
• Work with stakeholders to actively lead efforts creating content to grow and maintain online communities.

Duties and Responsibilities

• Plan simple goals for the community and a basic monthly plan.
• Post content on a set schedule with clean visuals and short videos when needed.
• Talk with members, answer questions, and keep the space safe.
• Plan and run small events (AMAs, roundtables, or simple webinars).
• Find and support member champions and invite them to engage within our communities.
• Regular reporting on performance, analyze what’s working, what’s not working and suggest next steps.

Benefits

• Flexible hours to complete the daily 8 hours (Conditions apply).
• Expected to work 5 hours during the day and 3 hours at night (this is non-negotiable).
• Work from the comfort of your own home.
• Each employee would be enrolled in the EPF/ETF as per the Sri Lankan labor law.
• Bizycorp adheres to the Sri Lankan shop and office act.
• Starting remuneration from 80,000 LKR (Inclusive of Basic + Fixed allowances) with eligibility for a probation confirmation increment after 06 months (Conditions apply).
• Paid Leave, Selected Professional Training & Certification programs, Annual Rewards based on performance and role (Conditions Apply).
• Exposure to international clients and opportunities for growth and knowledge in the marketing field.
• Part of a diverse team of 250+ employees from multiple cultures and backgrounds.
• Full-time commitment required; no part-time roles available.