[Hiring] Online Community Manager @Teach For All

Role Description

We’re seeking an Online Community Manager to advance Teach For All’s 25-year vision by growing the AI Literacy & Creator Collective (AI LCC), a rapidly expanding global community of 63 countries and thousands of pioneering educators. You’ll foster meaningful peer-to-peer learning experiences across social platforms including WhatsApp, connecting educators across cultures, languages, and time zones. We’re looking for a self-starter who’s genuinely interested in the AI ecosystem and shares our commitment to responsible AI adoption in education.

Key Responsibilities

• Community Facilitation & Growth
  • Design and moderate structured "learning circles" within the community where educators can share AI prompts, lesson plans, and case studies across different languages and contexts.
  • Spot emerging leaders within the WhatsApp/Telegram groups and provide them with the tools and "social capital" to lead their own sub-chapters or specialized interest groups.
  • Guide the growth and evolution of community spaces from WhatsApp into more robust platforms (like Discord or a custom Teach For All platform) while keeping engagement high and maintaining the community’s welcoming culture.
  • Foster an inclusive global community by ensuring content and discussions are accessible and welcoming to educators across all time zones, languages, and regions, actively building bridges across cultures.
• AI Integration & Innovation
  • Experiment with and implement AI-driven tools (including the creation and use of GEMS and/or artifacts) to help summarize high-volume chat threads, translate discussions in real-time, or provide instant resources to community members.
  • Aggregate community insights and "pain points" regarding AI tools to inform the AI and EdTech team’s broader strategy and product development.
  • Facilitate ongoing dialogues about the ethical implications of AI, ensuring the community remains a safe space for discussing data privacy, bias, and responsible adoption.
• Operations & Analytics
  • Develop and track meaningful metrics that reveal real community health, beyond just numbers, showing engagement depth, learning outcomes, and impact.
  • Collect and amplify inspiring “bright spot” stories from educators in the AI LCC, sharing them across Teach For All’s communications to show the real-world impact of the work.
  • Partner with Regional and Functional teams to ensure the AI community’s growth supports Teach For All's global communications.
  • Monitor community engagement, participation patterns, and learning outcomes to continuously improve the program and make data-informed decisions.
• Content Creation & Production
  • Develop, edit and produce original multimedia content (videos, infographics, written guides, toolkits) that translate complex AI concepts into clear, accessible formats for educators across the community.
  • Maintain a content calendar and publishing schedule across multiple platforms (social media, email, website) with a focus on mobile-first design and platform best practices.
  • Capture candid moments and success stories from the community, turning them into compelling content that shows the real impact of peer-to-peer learning and AI adoption in education.

Qualifications

• Experience building, scaling, and managing high-engagement digital communities, particularly on social-first platforms such as WhatsApp, Telegram, or Discord.
• Demonstrated experience in distributed or facilitative leadership models, with a proven ability to empower community members to assume leadership and ownership roles.
• Experience working across global and cross-cultural contexts, with the ability to collaborate effectively across multiple regions, time zones, and linguistic environments.
• Deep, hands-on experience with foundation models (e.g., Gemini, Claude, ChatGPT, Midjourney) and practical knowledge of applying prompt engineering in educational or professional settings.
• Demonstrated experience creating and producing original multimedia content (videos, graphics, infographics, written guides) for digital platforms.
• Proficiency with content creation and design tools (such as Canva, Adobe Creative Suite, or equivalent programs) and familiarity with video editing software.
• Experience managing content calendars and publishing across multiple digital platforms (social media, websites, email, etc.) with understanding of platform best practices and mobile optimization.
• Strong ability to translate complex information into clear, engaging, and accessible messaging for diverse audiences.
• Strong technological acumen, including the ability to confidently integrate AI tools into daily workflows and community practices.
• Experience using data and community analytics to inform decision-making, track engagement trends, assess sentiment, and support peer-to-peer learning.
• Empathetic and trust-building communicator, capable of engaging educators who may be cautious or skeptical about AI.
• Fluency or working proficiency in Spanish language to support collaboration with Spanish-speaking educators and community members.

Benefits

• Commitment to cultivating a culture in which all staff members feel they belong, are valued for their contributions, and have an impact on our organization’s progress.
• Professional and personal development experiences and ample opportunities to make a positive impact on the work of Teach For All and beyond.
• Comprehensive benefits package designed for your well-being and work-life needs.
• Generous time off and flexible work arrangements.
• And much more!

Application Instructions

If this opportunity sounds like the next best step in your career, please submit your resume or curriculum vitae (CV) and a one-page letter of motivation (in English) directly online. Your letter should summarize motivations for your application and how your skills and experience align with the terms of this opportunity. We look forward to learning about you and your passion for ensuring educational opportunity for all!