[Hiring] Online Admissions Specialist @Rasmussen University

Role Description

The Online Admissions Specialist works in a team environment to support the admissions team. This position will leverage experience in an operations/administrative capacity to support all programs, with a focus on admissions. The Online Admissions Specialist serves as a resource for the online admissions team, online operations, and the Directors of Admissions.

This position will also require the handling and gathering of sensitive documents/records requiring strict adherence to the policies and procedures of the University, including adherence to the Family Educational Rights and Privacy Act (FERPA) in handling student information.

Responsibilities:

• Admissions Support – 90%
  • Responsible for the overall maintenance, tracking, and collection of documents, including electronic and paper generated documents stored at the campus.
  • Compliance with accreditation, state, federal and University standards.
  • Responsible for performance metrics.
  • Assist with student outreach to prospective students, including collecting required documents for enrollment and potentially setting appointments for the admissions team.
  • Exercises strong working knowledge of student account services, re-entry process, student prior learning opportunities, scheduling, and financial aid process.
  • Builds strong relationships with prospective and current students by listening and identifying student needs.
  • Strict adherence to all institutional, governmental and accreditation policies, regulations and codes of conduct.
  • Accurately and professionally represents the University through interactions with students, staff and constituents.
  • Cultivates a positive team environment by demonstrating accountability and dependability.
  • Implements and supports policy and procedural changes to ensure the success of students and the University.
  • Lead or assist with tracking student high school verifications and other outstanding enrollment steps.
  • Facilitates Academic/Financial Aid appeal Process for admissions.
  • Actively works to clear enrollment verifications as they arise.
  • Demonstrates a commitment to Rasmussen University’s mission, vision, and values.
• Other Duties – 10%
  • Will also perform other duties as requested.

Requirements

• Associate Degree, Bachelor Preferred.
• 1 to 3 years’ experience working in a fast-paced, service-focused or sales setting.
• Ability to work a flexible schedule that may include evenings and weekends.
• Strong organizational and follow-up skills with the ability to manage interruptions while delivering within tight deadlines.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.
• Ability to work independently and collaboratively as a member of a team and with other departments.
• Must be self-motivated, flexible, positive and solutions oriented.
• Strong communication and customer service skills required; some sales ability encouraged.
• Strict adherence to all institutional, governmental and accreditation policies, regulations and codes of conduct.
• Accurately and professionally represents the University through interactions with students, staff and constituents.