[Hiring] OnBase Business Analyst @UnitedHealth Group

Role Description

This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.

The OnBase Business Systems Analyst is a hybrid role that couples the role of a Business Analyst and a Configuration/Systems Analyst. The OnBase Business Systems Analyst must be able to work directly with different business units and guide solutions for workflow and document management within varied operational structures. The analyst must also be comfortable troubleshooting and solving for application issues as they are reported by supported business areas. This includes, but is not limited to, checking server health, workflow timers, document import and automatic indexing processes.

This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00 am - 5:00 pm CST based on your time zone and business need. It may be necessary, given the business need, to work occasionally overtime or weekends.

Training will be conducted on the job, with hours tailored to your availability and the training team's schedule.

Primary Responsibilities

• Engage different operation teams to strategize, prioritize, develop, and support new products and services within the OnBase application.
• Act as the primary communication conduit for all development activity including (Workflow, WorkView, Document Composition, Outlook Integration, Advanced Capture, Intelligent Document Processing, DIP, Unity Forms, Security Group Management, and Report Services).
• Facilitating all requirement-gathering activities.
• Regularly updating stakeholders, subject matter experts, business teams and other integrated IT partners of all project development.
• Collaborating with internal and external customers and partners to constantly reevaluate and prioritize ongoing development.
• Analyze, design, and prepare application/system specifications for information systems solution which address business needs and methods for testing and installation.
• Prepare detailed specifications from which solutions will be built that coincide with all OnBase best practices as established by the team.
• Continually seek opportunities to engage emerging technologies within the OnBase application.
• Work cooperatively within the OnBase team to rigorously scrutinize new development, configuration, and coding to ensure efficient code is being implemented with minimum impact to other business areas.

Qualifications

• High School Diploma / GED.
• Must be 18 years of age OR older.
• 2+ years of working with business stakeholders by successfully implementing projects or procedures that present a solution to meet business needs.
• 1+ years of working as a subject matter expert within OnBase.
• 1+ years of experience presenting complex technical solutions to business in a digestible and understandable manner.
• 1+ years of experience developing API (Application Programming Interface).
• Experience with Microsoft Excel (Pivot Tables, Create/Edit, Formula Management).
• Experience with Microsoft Word (Creating/Editing/Managing documents).
• Ability to work any full-time shift between the hours of 8:00 am - 5:00 pm from Monday - Friday based on your time zone including the flexibility to work occasional overtime or weekends given on business need.

Preferred Qualifications

• Understanding of Document Import Processing (DIP), configurable forms and form engines (HTML and/or Unity), Security Group Management and Report Services/Dashboard Reports.
• Experience with the principles of document indexing and management (Document Types, Document Group Types, Keywords, Autofill Keyword Sets).

Telecommuting Requirements

• Ability to keep all company sensitive documents secure (if applicable).
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills

• Excellent communication and collaboration abilities.
• Ability to manage multiple priorities and projects.

Pay and Benefits

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as:

• A comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Company Description

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.