[Hiring] Offsite Leasing Assistant @Somewhere

Role Description

Join our team as a remote Offsite Leasing Assistant, driving occupancy and resident satisfaction in a high-volume, fast-paced sales environment. You will manage the full leasing cycle, from inquiry to lease execution, and serve as a primary contact for residents.

Key Responsibilities

• Lead Management: Respond to inquiries within 24 hours, manage pipelines, coordinate tours, and convert leads to leases.
• Resident Services: Handle inquiries, requests, and escalate maintenance concerns with excellent customer service.
• Marketing: Maintain and refresh online listings and manage social media (Facebook, Instagram, etc.).
• Reporting: Maintain accurate leasing data, generate reports, and participate in team updates.

Qualifications

• 2+ years of residential property management leasing experience.
• Proven record of converting leads to leases.
• Proficiency in software such as Entrata, Yardi, AppFolio, or RealPage.
• Working knowledge of U.S. Fair Housing regulations.
• Strong verbal and written English communication skills; skilled in phone-based rapport building.

Requirements

• Type: Full-time (40 hrs/week), Remote.
• Schedule: Tuesday–Saturday (Pacific Time coverage required).

Success Metrics

• Portfolio Occupancy: 99%+
• Lead-to-Lease Conversion: 60%+
• Annual Renewal Rate: 65%+
• Delinquency: <0.5%
• Concessions: <1%
• Public Review Rating: 4 stars+