[Hiring] OCM Lead @NTT DATA Services

Role Description

We are currently seeking a OCM Lead to join our team in Nashville, Tennessee (US-TN), United States (US).

How You’ll Help Us:

• Consistently deliver high quality work to help build and maintain strong client relationships.
• Share knowledge and expertise to bring innovative solutions to client challenges.
• Drive business growth by standing out in a competitive market.

Why the Role Is Important:

• Be an advisor to global clients embarking on a change initiative.
• Develop, lead and/or execute comprehensive and customized People & Organization and OCM strategies.
• Drive faster adoption, increased utilization, and greater proficiency of affected employees.
• Manage change readiness, adoption baseline, measurement, and monitoring.
• Design, mobilize, and manage a network of change advocates.
• Apply best practice OCM methodologies to develop a customized client change management approach.
• Identify new and innovative ways to accelerate clients through their change journey.

Qualifications

• Bachelor’s degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience.
• 5+ years recent Big 4 and/or boutique consulting firm experience.
• 5+ years of experience contributing to and leading successful OCM initiatives using a methodology-driven approach.
• Responsible for managing $1M+ in revenue.
• 2 years or more experience coaching and managing a matrixed and cross-functional team of up to 10 members.
• Prosci, ACMP or an equivalent OCM certification.

Requirements

• 2 or more years in organization development/design; organizational effectiveness; culture and workforce transformation; learning and training design, development, and delivery; Configured Platforms (i.e. SAP, Salesforce, ServiceNow) implementations.
• Impressive communication skills with the ability to craft executive summaries and detailed reports for leadership.
• Team player who leads by example with a flexible "can-do" attitude and a results-driven commitment to success.
• Strong project management experience, including schedule, scope, issue, and risk management.
• Ability to travel up to 50%.

Benefits

• Comprehensive Training and Development through continuous learning opportunities and coaching/mentoring.
• Career Advancement Opportunities with clear pathways for promotions and constructive feedback.
• Work-Life Balance Support.
• Strong and inclusive organizational culture.
• Access to cutting-edge technology for best practices and insights.
• Community and Networking through industry events and internal communities.