[Hiring] NetSuite Functional Support/Admin @Tangentia

Role Description

• NetSuite Functional Support:
  • Collaborate with cross-functional teams (product owner, developers, business analysts, and end-users) to understand requirements and design solutions.
  • Provide support for NetSuite functionality related to Order to Cash cycle, inventory, procurement, and financials.
  • Assist in configuring and maintaining NetSuite modules, including Client scripts, UE scripts, Map Reduce scripts, and workflows.
  • Quickly learn and build knowledge on IG use of custom records for master data, understand the data structure, and utilize entity relationships to comprehend dependencies between master and transactional data.
  • Develop a thorough understanding of IG Master and reference data objects, along with business logic, to configure data objects correctly and support all business use case scenarios.
  • Identify issues, track them, and work closely with developers to resolve them.
• System Administration:
  • Conduct regular system audits to ensure data integrity and optimal performance.
  • Manage user roles and permissions to ensure appropriate access levels.
  • Monitor system performance and troubleshoot issues as they arise.
• Documentation:
  • Create detailed test plans, test cases, and test scripts.
  • Document defects and provide clear steps for reproduction.
  • Maintain volume test metrics on every run for time series analysis.

Qualifications

• Proven experience in functional setup of NetSuite modules - (e.g., Inventory Management, Order Management, Demand Planning).
• Familiarity with the client, UE and Map Reduce script, and workflow testing.
• Knowledge of supply chain management, logistics, and retail processes.
• Strong analytical skills and attention to detail.
• Excellent communication and teamwork abilities.
• Preferred – Domain expertise in B2B/supply chain/distribution/warehouse management.