[Hiring] Nepali Interpreter @LanguageLine Solutions

Role Description

As a Nepali-English Video-Phone Interpreter, you will handle calls on demand, rendering the meaning of conversations between Nepali and English speakers. Your role will involve:

• Breaking communication barriers across various industries including Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
• Processing information quickly and concisely while recognizing sensitive cultural differences.
• Maintaining professionalism and courtesy at all times.
• Participating in online training sessions.
• Delivering interpretation services via video and typing data on a dedicated device.
• Rendering correct concepts and meanings according to established interpretation protocols.
• Maintaining a professional demeanor throughout interpreting sessions.
• Remaining calm during challenging situations, especially in emergencies.
• Following client instructions and ensuring client expectations are met.
• Demonstrating commitment to cultural sensitivity and diversity.

Qualifications

• Fluency in Nepali and English, with an understanding of associated cultural dynamics.
• Ability to provide cultural competency and assess regional and accent differences.
• Excellent listening, retention, and note-taking skills.
• Ability to remain neutral and objective during sensitive conversations.
• Education or work experience in language-related fields preferred.
• Must be at least 18 years of age and legally authorized to work in the United States.
• High school diploma or equivalent.
• Ability to read and write the requested languages is highly preferred.

Requirements

• Dedicated personal device for business purposes.
• Desktop/Laptop with Windows, MacOS, or ChromeOS; Tablets (iPadOS or Android); Smartphones (iOS or Android).
• High-speed internet connection with specific speed requirements.
• Access to a quiet space free from background noise or distractions.
• Must be able to operate a keyboard and mouse and remain stationary for most of the workday.
• Must use a headset for prolonged periods of time.
• Able to lift up to 26 lbs.

Benefits

• Paid professional interpreter training and continuous development.
• Incentives for meeting attendance targets.
• Paid Sick Leave in accordance with applicable law.
• Medical, Dental, Vision, Employee Assistance Program (EAP), Accident, Critical Illness & Life, AD&D, Insurance Package, Inpatient Hospital, Short Term Disability, and 401K Retirement.
• Employee Referral Program.
• Advancement opportunities within the organization.
• An inclusive and diverse work environment.