[Hiring] National Response Systems Effectiveness (NRSE) Specialist @Global Support and Development

Role Description

Global Support and Development (GSD) is looking for a National Response Systems Effectiveness (NRSE) Specialist to join our team in a remote capacity. In this critical role, you will provide the operational groundwork and technical expertise needed to strengthen national response systems, supporting vital workstreams in emergency telecommunications, power, and water.

If you have a passion for disaster preparedness, rapid response, and climate adaptation, and you are ready to collaborate closely with partner nations to foster sustainable, locally-owned resilience, we want to hear from you.

The position is full-time, 12-month fixed term requiring domestic and international travel up to 60%.

Essential Functions

• Serve as a technical liaison supporting coordination with relevant stakeholders, including NDMOs and NEOCs.
• Support the day-to-day implementation of technical projects in the NRSE Portfolio, including in the domains of ETC, Emergency Power (solar/backup generation), and Emergency Water.
• Conduct and coordinate field-level technical assessments, providing data to inform project plans.
• Assist in the execution of Port Preparedness and Human Capital strategies.
• Support training workshops, simulation exercises, and "train-the-trainer" programs.
• Act as a technical point of contact for stakeholders at the technical level in NDMOs.
• Work with relevant GSD teams to assist in the deployment of specialized assets during project cycles.
• Coordinate with consultants and contractors to monitor progress and ensure follow-up on specific project tasks.
• Deploy on short notice to serve as a technical liaison as part of a GSD Disaster Response Team.
• Assist in the rapid integration of GSD surge assets into national structures during active emergencies.
• Support budgetary tracking and resource management for the NRSE section.
• Support the departmental strategy and objectives by executing plans, processes, and projects.
• Work collaboratively with peers and cross-functionally to achieve organizational outcomes.
• Support mission-critical processes, anticipate issues, and drive problem-solving.
• Promote good stewardship of financial and other resources.
• Perform other duties as assigned.

Qualifications

• Three (3) or more years of relevant management experience in humanitarian aid, disaster response, or development.
• Two (2) or more years of experience operating in Telecoms, Energy, or WASH in low-resource or emergency settings.
• Experience supporting programs for government entities or regional bodies (CDEMA/CEPREDENAC) in the Caribbean or Central America.
• Bachelor’s degree in Disaster Management, International Development, Engineering, Logistics, or a related field; or equivalent experience and training.
• ICS, 100, 200, 700, 800 is desired; and certification in project management is desired.

Requirements

• Translate complex concepts into accessible language for both engineers and non-technical stakeholders.
• Perform basic maintenance, troubleshooting, and field preparation for rapid-response assets.
• Collect and organize field data from technical assessments to produce clear, actionable reports.
• Maintain day-to-day operational relationships with technical staff at NDMOs and local partner agencies.
• Assist in the development of technical training materials and lead hands-on demonstrations.
• Navigate the logistical requirements for moving specialized assets across international borders.
• Enforce strict maritime and field safety regulations.
• Track project-level expenses and resource consumption to support budgetary planning.
• Discernment for confidentiality in relation to organizational, partner, and donor activities.
• Strong organizational skills and the ability to rapidly shift tasks.
• Experience working and/or traveling domestically and internationally.
• Working knowledge of Spanish and/or French desired.

Benefits

• Up to 25 days of accrued vacation.
• Up to 80 hours of annual sick leave.
• Up to 80 hours of Military Pay and 30 Days Differential.
• Medical, Dental and Vision (GSD covers monthly premium).
• Group Life and AD&D Coverage (GSD covers monthly premium).
• Retirement (Pre and Post Tax Options) and a Company Match.
• Matches on Qualified 529 Plans.
• Up to 14 Paid Holidays.