[Hiring] National Director, Care Educators @Apellis Pharmaceuticals

Role Description

Opportunity awaits those up to the challenge of developing transformative therapies across a broad range of debilitating diseases.

Apellis US Patient Services is focused on maintaining excellence in patient services and delivering an exquisite patient and healthcare professional (HCP) experience. The National Director, Care Educators will lead a national team of Apellis Care Educators who are critical in supporting the EMPAVELI franchise.

• Provide strategic leadership to define and cultivate the ACE team culture and direction across the EMPAVELI franchise.
• Drive cross-functional alignment by partnering with internal stakeholders.
• Translate field insights into action by developing, analyzing, and communicating key performance indicators (KPIs).
• Continuously enhance the patient training experience.
• Provide strategic leadership to evolve the ACE program.
• Recruit, develop, and retain top-performing talent for the ACE team.
• Optimize tools and systems by collaborating with cross-functional teams.
• Oversee day-to-day operations through the management of ACE Team Leads.
• Develop and maintain a comprehensive ACE training program.
• Manage team budgets and resource allocations.
• Monitor vendor performance related to ACE support.
• Ensure full compliance with all relevant healthcare regulations.
• Coordinate with the Director, Patient Services and Field Access Manager Lead.
• Collaborate with internal partners to lead and execute patient education initiatives.
• Model and promote Apellis values.

Qualifications

• Registered Nurse (RN) with an active and unrestricted license preferred.
• 10+ years of experience in the pharmaceutical or biotech industry, with a strong focus on rare diseases.
• 5+ years of experience supporting or managing home-based subcutaneous infusion or injection therapies.
• Proven track record of building, leading, and maintaining a high-performing team.
• Demonstrated success in bringing strategic vision to life.
• Exceptional communication skills.
• Demonstrated integrity and professionalism.
• Highly self-motivated and proactive.
• Collaborative team player with a flexible, positive approach.
• Willingness and ability to travel nationally up to 50%.

Requirements

• Willingness and ability to travel nationally up to 50%.

Benefits

• Comprehensive benefits package, including a 401(k) plan with company match.
• Inclusive family building benefits.
• Flexible time off.
• Summer and winter shutdowns.
• Paid family leave.
• Disability and life insurance.

Company Description

Apellis Pharmaceuticals, Inc. is a global biopharmaceutical company leading the way in complement science to develop life-changing therapies for some of the most challenging diseases patients face.

• First new class of complement medicine in 15 years.
• Two C3-targeting medicines approved to treat four serious diseases.
• Breakthroughs for patients include the first-ever therapy for geographic atrophy.
• First treatment for patients 12 and older with C3G or primary IC-MPGN.