[Hiring] Multi-Line Claim Supervisor @Ccmsi

Role Description

CCMSI is seeking an experienced Multi-Line Claim Supervisor to lead a team handling complex casualty claims within captive insurance programs. This position oversees a diverse portfolio of general liability, product liability, transportation, premises liability, and other commercial casualty exposures across the United States.

• Provide technical leadership, operational oversight, and staff development.
• Manage claims involving complex liability analysis, coverage interpretation, contractual risk transfer, litigation management, significant injury exposures, and high-severity loss scenarios.
• Mentor and develop adjusters, drive file quality and performance, and ensure exceptional claim outcomes.
• Maintain strong client relationships while balancing client expectations, litigation strategy, and claim resolution objectives in a fast-paced environment.

Qualifications

• Current adjuster license in home state; multiple licenses preferred.
• 8+ years of multi-line casualty claim handling experience.
• Minimum 3 years of supervisory, management, or leadership experience.
• Extensive experience handling or overseeing complex litigated liability claims.
• Strong knowledge of coverage analysis, policy interpretation, and liability assessment.
• Advanced understanding of contractual risk transfer, including indemnity and additional insured provisions.
• Demonstrated experience managing litigation and working directly with defense counsel.
• Excellent verbal and written communication skills, including executive-level client interaction.
• Strong organizational, analytical, and decision-making abilities.
• Proficiency with Microsoft Office applications and claim management systems.

Requirements

• Experience within captive insurance programs or alternative risk financing structures.
• Experience supervising claims involving commercial auto, general liability, products liability, and complex casualty exposures.
• Background in TPA, national accounts, or large commercial insurance environments.
• Industry designations such as CPCU, AIC, ARM, SCLA, or similar credentials.

Benefits

• 4 weeks of paid time off that accrues throughout the year + 10 paid holidays in your first year.
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance.
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP).
• Opportunities to advance into senior claims leadership positions.
• A collaborative, employee-owned environment where leaders are empowered to make an impact.