[Hiring] Move-In Coordinator @OurAssistants

Role Description

We are seeking a detail-oriented Move-In Coordinator to manage the move-in process for new residents across U.S.-based residential property portfolios. This role is responsible for ensuring every move-in is completed accurately and on time by coordinating lease documentation, resident communications, property readiness, and internal teams. The ideal candidate has experience in U.S. property management, excellent organizational skills, and a customer-first mindset.

Key Responsibilities

• Move-In Coordination
  • Coordinate the end-to-end move-in process for approved applicants.
  • Schedule move-in dates and ensure all requirements are completed before occupancy.
  • Prepare and review lease agreements and move-in documentation.
  • Collect required documents, payments, and signatures prior to move-in.
  • Ensure utility transfer requirements and resident onboarding tasks are completed.
• Resident Communication
  • Serve as the primary point of contact for incoming residents throughout the move-in process.
  • Send welcome emails, move-in instructions, and community information.
  • Respond promptly to resident questions regarding leases, move-in procedures, and property policies.
• Property Readiness
  • Coordinate with maintenance and property managers to ensure units are move-in ready.
  • Verify completion of inspections, cleaning, repairs, and key preparation.
  • Report any delays or issues that may affect scheduled move-ins.
• Administrative Support
  • Maintain accurate records within the property management system.
  • Update resident files, lease documents, and move-in checklists.
  • Generate move-in reports and track upcoming move-ins.
  • Ensure compliance with company policies and Fair Housing regulations.

Qualifications

• Minimum 2 years of U.S. property management experience.
• Experience coordinating move-ins, leasing, or resident onboarding.
• Experience using AppFolio, Buildium, Yardi, Rent Manager, Propertyware, or similar property management software.
• Strong understanding of lease agreements and move-in procedures.
• Excellent customer service and communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple move-ins simultaneously while meeting deadlines.

Requirements

• Must be currently residing in the Philippines or Latin America.
• Must have a stable internet connection and a remote-ready workstation.

Benefits

• Competitive salary based on experience.
• Permanently remote work setup.
• Professional development and career growth opportunities.
• Supportive and collaborative work environment.