[Hiring] Mortgage Closer @Citadel Credit Union

Role Description

The Mortgage Closer understands the mortgage process and completes the loan closing and disbursement on both residential mortgage loans and Home Equity loans. Attention to detail is paramount. The right candidate must possess enthusiasm and willingness to help members meet their goals. They will be an integral part of a new and growing team dedicated to residential loan sales.

They will participate as a team member dedicated to supporting the growth of real estate lending, providing the highest quality of customer service to internal and external customers while practicing the core values of Citadel Brand. Employees of Citadel are the core of Citadel Credit Union. Our members are the foundation of who we are and drive our purpose of serving our member base.

Responsibilities

• Handle all loans workflow from clear-to-close until loan is submitted to loan servicing.
• Quality Control Reviews of all loan types prior to Scheduling and Closing Package preparation.
• Work with Closing Coordinator/ Closing Assistant Manager to schedule loan settlements with customers, title company, Insurance Agents, realtors, etc.
• Review loan approval to ensure all conditions have been met and are collected.
• Create & Validate CD’s/ changed circumstances for RESPA compliance.
• Review & update Rate locks prior to closing.
• Prepare wire requests.
• Review Title reports.
• Create and review Closing Disclosures and Closing Instructions.
• Deliver required forms to members as needed to meet federal timing requirements.
• Prepare and deliver closing document packages.
• Be a licensed Notary Public in PA, or employees state of residence (if fully remote), with RON certification.
• Conduct RON (Remote Electronic Mortgage) closings for non-title insured loans, using company provided hardware & software.
• Review and provide Funding Authorizations as required.
• Reviews calculated taxes, insurance, and MI for accuracy.
• Collect and post fees and accounts when necessary.
• Review closed loan packages for pre-funding authorization.
• Prepare Post-closing packages for long term paper and digital storage.
• Direct contact with mortgage processor and borrowers to obtain application information needed for the closing of First and Home Equity loans.
• Handle member calls and inquiries daily.
• Interact with originators, borrowers, mortgage team and vendors daily.
• Must keep informed of current trends in mortgage lending and market factors affecting mortgage.
• Other administrative tasks as needed.

Qualifications

• Understanding of Mortgage lending and the origination process.
• Knowledge of Fannie Mae, PMI, and Credit Union lending guidelines.
• Knowledgeable in all TRID disclosure requirements.
• Prefer minimum of 2 years Mortgage Closing experience.
• Holds or able to become a Notary Public.
• If remote, has available workspace suitable for online, audio/video recorded loan closings.
• High School Disclosure or equivalent.
• Experience with Loan Systems, preferably Encompass.
• Microsoft Office, Encompass, or other mortgage front end system.
• NMLS Registration will be required.

Additional Skills/Notes

• Strong organizational and time management skills.
• Must have good communication, problem solving and decision-making skills.
• Excellent customer service and conversational skills required.
• Possess superior analytical, oral, and written communication skills.