[Hiring] Mopar Express Lane Traveling Dealer Consultant @Helm

Role Description

The Mopar Express Lane Dealer Consultant is responsible for installing, training, and coaching the Basic and Advanced Express Lane functions in assigned dealerships nationwide. This role involves:

• Attending training sessions with Stellantis dealers
• Conducting follow-up installations of the Mopar Express Lane programs at dealerships
• Interacting with Stellantis corporate personnel, partners, dealership staff, and upper management

English & Spanish Required | Bilingual

Key Responsibilities

• Provide training, coaching, and counseling to dealership personnel
• Maintain adherence to factory guidelines and Mopar Express Lane programs
• Develop and implement processes in dealerships
• Generate action plans and review them with upper management
• Measure performance using supplied reporting systems and apply benchmarks for success (Salesforce, Profit, CX, Tires/Parts, MVP, MSER, and other assigned programs)
• Plan all travel within company guidelines
• Report on all travel and training plans to the assigned field manager weekly if required
• Manage daily activities in and out of dealerships and report all workday activities to the assigned field manager
• Present, facilitate, and provide program training or guidance to large groups
• Prospect and review programs with dealer management staff or ownership to gain additional program growth
• Keep documented activity of assigned dealerships, including store visits and program progression
• Communicate any roadblocks or concerns to field managers regularly
• Maintain a professional appearance, including business casual dress and clean personal hygiene
• Perform additional job duties as assigned and subject to change with management approval or direction

Requirements

• Five plus (5+) years of experience with Express Service Program in OEM Dealer or Retail environment or equivalent experience
• Proficient in car and truck maintenance and repair
• Experience with on-site dealership training
• Microsoft Office 365: Proficient in Outlook, Word, Excel, and PowerPoint
• Strong documentation and communication skills
• Ability to travel up to 95% with overnights required
• English & Spanish Required | Bilingual

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of a Mopar Express Lane Dealer Consultant. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Occasionally need to set up seminar booths and pack and lift boxes of equipment weighing 10-25 lbs
• Required to stand and walk for long periods at dealerships, seminars, and events
• Required to sit for long periods during events or travel

Benefits

• Medical, dental, & vision benefits
• Company paid life insurance
• Flexible time off
• 10 paid holidays per year