[Hiring] Modern Workplace Specialist @MSP OPERATIONAL CORP

Role Description

As a Specialist (Modern Workplace) , you will join the Modern Workplace team where you will be responsible for translating client needs into Microsoft-based technology solutions within our Professional Services practice. The ideal candidate will have a proven track record of working in complex environments with distributed business users and IT resources. A background in technical business analysis or adoption and change management is preferred.

Location: Canada

Schedule: Monday to Friday, 40 hours per week, 8:30 a.m. – 5:00 p.m.

Work Mode: Remote or Hybrid

What You Will Do

• Gather requirements with client stakeholders and document key use cases, processes, and goals
• Recommend technology solutions that solve business challenges (focusing on Microsoft technologies)
• Develop modern workplace solutions on collaboration platforms including SharePoint, Teams, Viva, Microsoft 365 Copilot
• Develop low-code agents using Copilot Studio and Power Automate
• Translate business requirements into functional specifications, wireframes, user stories, and diagrams
• Develop training and adoption and change management resources to support product delivery
• Build relationships with clients, internal resources, and third-party SMEs to optimize product delivery
• Demonstrate proofs of technology and the art-of-the-possible to showcase technologies and use cases
• Advise solution architects, developers, quality assurance, and managers on solution requirements
• Context switch across multiple concurrent projects, delivering on priorities and deadlines efficiently
• Stay up to date on technology changes, Microsoft roadmap updates, and relevant technologies

Qualifications

• Microsoft 365 Modern Workplace Tools (SharePoint, Teams, Viva, Microsoft 365 Copilot, Copilot Studio, Power Automate)
• Enterprise Content Management and/or Intranets
• Governance, Roadmaps, and Adoption and Change Management
• Information Architecture, Content Mapping, Requirements Gathering
• Solution Design, Use Case Documentation, Wireframes, Process Diagrams

Benefits

• Benefits package
• Dynamic work environment
• Corporate gym discounts
• Wellness days
• Opportunities for growth and training

Diversity, Equity, Inclusion, and Accessibility Statement

At MSP Corp, we believe that diversity, equity, inclusion and accessibility are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.