[Hiring] Mobility Coordinator @Lutheran Social Services of WI & Upper MI

Role Description

The Mobility Coordinator provides education and support to help individuals understand, access, and coordinate transportation options within the community. Works to improve mobility for individuals by removing barriers and advocating for system change.

• Works with community partners and Mobility Manager to address transportation barriers and create new transportation options.
• Responds to requests from individuals and agencies regarding transportation.
• Advocates on behalf of individuals as necessary.
• Interacts with transportation providers to understand existing transportation resources including geographic boundaries, eligibility, fares, service hours, days available and other pertinent information.
• Makes appropriate referrals to social service agencies, information and assistance providers and community resources.
• Educates and promotes existing community resources.
• Maintains database with individual demographic data and program information.
• Attends local advocacy meetings with providers, consumers and County Human Services Agencies.
• Maintains caller records, statistical reports and other projects related to transportation coordination as directed by the Program Supervisor.
• Uses alternative technologies/techniques, as well as interpreters, to communicate with people with varying abilities (TDD, Braille, etc.).
• Documents areas of unmet transportation needs and advocates when possible for added services.
• Expects, supports, promotes and manages change.
• Provides input using a problem-solving approach to issues.

Qualifications

• Work experience with older adults and individuals with disabilities is preferred.
• Knowledge and/or work experience with transportation resources is strongly preferred.

Requirements

• Valid driver’s license and reliable transportation.
• Satisfactory motor vehicle record (MVR) meeting LSS Driver Safety standards.
• Must reside in Wisconsin or Upper Michigan.
• Must be legally authorized to work in the United States; LSS is unable to provide visa sponsorship.

Benefits

• Public Service Loan Forgiveness (PSLF): Eligible for loan forgiveness after 10 years of on-time payments through the income-based repayment plan.
• Medical/Dental/Vision Insurance.
• Flex Spending for Dependent & Health Care.
• Mileage reimbursement.
• Paid Time Off.
• 10 Paid Holidays.
• Ability to Contribute to 403B.
• LSS makes annual raises a priority for employees.
• Employee Assistance Program.
• Service Awards and Recognition.