[Hiring] Merchandising Operations Specialist @iHerb, LLC

Role Description

The Merchandising Operations Specialist supports execution of merchandising priorities by leading project coordination, maintaining and improving processes, maintaining data integrity, and driving cross-functional alignment. This role is responsible for ensuring timelines are met, processes are optimized, and merchandising initiatives are executed efficiently at scale.

Job Expectations

• Own project tracking for key merchandising initiatives, including building and maintaining timelines, monitoring progress, and ensuring accountability across stakeholders.
• Identify, develop, and implement process improvements to enhance operational efficiency and support scalable merchandising workflows.
• Development of AI solutions to enhance speed of execution.
• Coordinate cross-functional efforts with partners, including Marketing and IM&P, to ensure alignment and timely execution of merchandising programs.
• Maintain and report on merchandising data to provide visibility into project status, priorities, and performance.
• Oversee accuracy and ongoing maintenance of Master Vendor Data.
• Data extraction from systems to support needs of team and cross-functional partners.
• Track and manage supplier and brand information in alignment with merchandising priorities and initiatives.
• Lead execution of special projects, ensuring deliverables are completed on time and aligned with business needs.
• Coordinate merchandising team operations, including organizing meetings, managing communications, and supporting team events.

Qualifications

• Strong project coordination and organizational skills with the ability to manage multiple initiatives simultaneously.
• High attention to detail, particularly with data accuracy and process execution.
• Excellent organization skills and ability to multi-task.

Requirements

• Generally requires a minimum of three (3) to five (5) years of experience in merchandising, operations, e-commerce, or a related field.
• Bachelor’s Degree in Business or related field preferred, or a combination of education and equivalent work experience.

Equipment Knowledge

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred.
• Familiarity with AI tools and platforms to support productivity, reporting, or process optimization.

Compensation

The expected salary range for this role is $70,000 - $80,000 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.

Staffing Agency Submission Notice

iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

Equal Opportunity Employer

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.