[Hiring] Mental Health Virtual Assistant @Winning Assistants
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Mental Health Virtual Assistant @Winning Assistants
All Others
Salary usd 5 - 6 per h..
Remote Location
Employment Type full-time
Posted Today

[Hiring] Mental Health Virtual Assistant @Winning Assistants

Today - Winning Assistants is hiring a remote Mental Health Virtual Assistant. πŸ’Έ Salary: usd 5 - 6 per hour πŸ“Location: Philippines

Role Description

You will be supporting a growing U.S.-based mental health practice currently run by a solo practitioner. The practice is in an early growth stage and needs a highly reliable, proactive Virtual Assistant to help manage operations, improve patient experience, and unlock significant growth potential.

  • Operating alone with no administrative staff
  • Seeing ~4 patients per week but has 650+ monthly website visitors
  • Losing potential revenue due to missed calls, low conversion, and administrative overload
  • Managing a backlog of documentation and $4,000+ in unclaimed insurance billing

This role is critical in helping the practice scale, improve patient access, and recover lost revenue.

Qualifications

  • Strong, professional phone presence with clear and neutral English communication
  • Experience in medical/healthcare settings (mental health preferred)
  • Proven ability in billing, claims follow-up, and insurance processes
  • Excellent documentation skills and attention to detail
  • Comfortable handling heavy call volumes and administrative workload
  • Emotionally intelligent and compassionate, especially in sensitive situations
  • Strong problem-solving and de-escalation skills
  • Highly proactive, dependable, and self-managed
  • Tech-savvy and adaptable to new systems

Requirements

  • Must be amenable to extended hours and on-call availability when needed
  • Excellent English comprehension, speaking, and writing skills (non-negotiable)
  • Relevant work experience in administrative, CRM, digital, or support roles
  • Strong attention to detail and ability to follow instructions accurately
  • Ability to work independently without constant micromanagement
  • Proactive personality with a willingness to take initiative
  • Open to learning, growing, and being trained
  • Someone who can be trusted with responsibility and ownership
  • Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
  • Must be available for video meetings with your camera on (when needed)

Benefits

  • Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
  • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
  • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
  • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
  • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
  • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
  • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
  • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
Before You Apply
️
remote Be aware of the location restriction for this remote position: Philippines
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Back to Remote jobs   >   All Others
Mental Health Virtual Assistant @Winning Assistants
All Others
Salary usd 5 - 6 per h..
Remote Location
Employment Type full-time
Posted Today
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β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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