[Hiring] Membership and Business Support Administrator @Pennine Care NHS Foundation Trust

Role Description

This role is only open to current NHS employees only and is offered as a 12-month fixed-term contract or secondment opportunity. Unfortunately, this role does not attract sponsorship under current government legislation, therefore if you require a certificate of sponsorship to support a visa application, we will be unable to proceed with your application.

Make a real impact on race equity in the North West. We are looking for a dynamic and highly organised Membership and Business Support Administrator to join the NHS North West Race Equity Assembly, a leading regional entity driving sustainable progress in tackling racism, discrimination, and health inequalities across the NHS and wider health and care system.

This is an exciting opportunity to help shape the future of the Assembly, expand its reach, and strengthen its impact across the North West. If you're passionate about equity, inclusion, and creating systemic change, we want to hear from you.

You will support the transformation of the Assembly's membership and offer through:

• A refreshed membership and communications plan
• Member engagement activities
• Key events and conferences

You'll work with the Assembly team to ensure all aspects of our work are professional, inclusive, and strategically aligned.

Qualifications

• Strong understanding of CRM systems and GDPR
• Experience in managing membership enquiries
• Ability to coordinate meetings and deliver high-quality documentation
• Experience in supporting anti-racism initiatives

Requirements

• Lead on building meaningful relationships with members
• Manage the Assembly inbox and membership enquiries
• Support and develop systems for membership growth
• Coordinate Assembly and Steering Group meetings
• Support senior colleagues with key programmes like the Anti-Racist Framework
• Organise assessments, drop-ins, and panels
• Maintain project logs, updates, and reporting

Benefits

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel