[Hiring] MDU OSP Coordinator @Tillman FiberCo LLC

Role Description

Tillman FiberCo is building a network with future-forward technologies, systems and network architecture that will be ultimately capable of delivering 40Gbps+ to customers. We have an incredible opportunity for an MDU OSP Coordinator in the Miami area.

• Use and apply understanding of all MDU/MTU materials and components available to meet build demands.
• Provide an ongoing collaboration between the Engineering Vendor and Construction Vendor to build teamwork.
• Handoff approved PAL package to MDU Engineering Vendor.
• Coordinate Site Survey Dates for Engineering Vendor and communicate to property owner.
• Attend Site Survey meetings with both Engineering and Construction vendor so everyone stays on the same page.
• Review and approve High Level Design (HLD) from Engineering Vendor.
• Review and accept Low Level Design (LLD) from Engineering Vendor.
• Coordinate Construction Start Dates for OSP and ISP Vendor and communicate to property owner.
• Review all phases of workflow in SiteTracker to ensure critical dates are met.
• Identify opportunities to use the most cost-effective materials and design techniques available.
• Make recommendations for material inventories vs. job specific needs.
• Educate and excite customers while leveraging innovative business solutions.
• Ensure a positive customer service process by overseeing all phases of the ISP build.
• Act as Single Point of Contact for all property owner-initiated complaints.
• Work directly with sales teams to help answer any questions prior to property owner access approval.

Qualifications

• Experience in all aspects of MDU and MTU fiber builds.
• 2+ years’ experience in construction of the ISP for MDUs and MTUs (at least a year).
• Willingness to travel within your assigned geographic area.
• Valid driver’s license.
• Successful completion of Motor Vehicle Record check.

Benefits

• Challenging, rewarding career within a growing company, backed by a global investor and owner of digital infrastructure assets.
• Competitive Salary.
• East Coast based company (will work on EST time).
• Remote WFH convenience.
• Direct Hire Opportunity.
• Collaborative environment, with on-the-job training and mentorship opportunities.
• Competitive benefits and wellness package, including medical, dental and vision coverage.
• 401k plan with company match.
• Generous PTO and 11 holidays annually.
• Paid parental leave.
• Employee Recognition Program.