[Hiring] Master Data Governance (MDG) Manager @Capita

Role Description

The Finance Master Data Manager has overall responsibility for the delivery, governance and continuous improvement of Finance Master Data across Capita, ensuring master data is controlled, accurate, consistent, auditable and fit for purpose. The role leads Finance MDG service delivery (quality, timelines and cost), working with Group/Divisional Finance, SAP teams, and control functions to improve data quality through cleansing, enrichment and quality monitoring, and to ensure compliance with standards and control requirements.

• Own end‑to‑end Finance MDG service delivery: throughput, quality, SLA adherence, cost-to-serve and stakeholder satisfaction.
• Lead and develop a high‑performing MDG capability (MDG / CoE / Data Quality teams as applicable), ensuring appropriate skills and resourcing to meet business demand.
• Define and track MDG objectives and KPIs, using operational dashboards and reporting to drive performance and continuous improvement.
• Implement and maintain the Finance Master Data Standard, ensuring consistent governance and application of agreed controls and processes across the organisation.
• Maintain governance principles and checklists used for onboarding new objects/fields and integration projects (MDG governance and integration frameworks).
• Ensure controls evidence is available and auditable, supporting internal control testing and assurance activity where relevant.
• Establish and maintain data quality standards and hygiene processes; coordinate cleansing/enrichment activities and root cause remediation of recurring data issues.
• Drive scheduled and ad‑hoc data quality inspections and exception reporting to identify gaps, duplication and control failures, escalating where required.
• Own Finance Master Data request processes and user guidance, ensuring requests are properly authorised and executed through the standard workflow.
• Manage and maintain the operational tooling used for Finance master data collection and automation.
• Provide input to conceptual/logical structures and hierarchies for Finance master data, ensuring structures support business reporting, controls and operational requirements.
• Partner with Group Finance, Divisional Finance and Finance Operations to embed the Finance data management strategy and improve adoption of standardised master data practices.
• Coordinate across Technology/SAP teams, control functions, and Data Governance to ensure aligned delivery.

Qualifications

• Experience in Finance Master Data Governance.
• Strong understanding of SAP ECC6 and related systems.
• Proven leadership skills in managing teams and projects.
• Ability to define and track KPIs effectively.
• Excellent communication and stakeholder management skills.

Requirements

• Full-time position based in Mumbai, India.
• Permanent contract type.

Benefits

• Competitive salary.
• Opportunities for professional development.
• Comprehensive health benefits.