[Hiring] Managing Director Northern Europe @Richemont

Role Description

In line with the Maison’s long-term strategy and as a key member of the Regional Executive Committee, the Managing Director at Cartier will be responsible for developing the overall strategic direction, brand equity, business growth, and financial performance of Northern Europe.

As a real Ambassador and fully embodying Cartier values, the incumbent will craft a robust brand desirability plan, overseeing its 360° execution, and building a high-performing team across a wide, decentralized market.

Acting as an inspiring leader, the Managing Director will boost brand visibility and network performance by leading local investments, attracting and fostering local clientele engagement and centricity to achieve sustainable and profitable market action plan.

Key Responsibilities

• Market Leadership: Set and implement a market focused growth plan, consistent with Maison’s global strategies and regional adaptation. Champion cross markets/functions collaboration to drive synergies. Cultivate a performance-driven, forward-thinking, and client-centric culture, embedding a collegial mindset for effective ways of working to anticipate/foresee agility and responsiveness to the evolving Luxury landscape.
• Network Strategy: Define and develop the Maison omnichannel strategy taking into account Retail network priorities and Specialists strategy, ensuring profitability and developing local/international clientele. Ensure operational alignment across Boutiques, E-Commerce and External Partners with the market action plan. Optimize retail performance and profitability by taking qualitative and impactful decisions.
• Brand & Client Strategy: Oversee implementation and deployment of Marketing, Communication strategies to enhance brand positioning and visibility, leveraging clienteling and digital tools while safeguarding brand integrity. Advance digital maturity by leveraging omnichannel insights and rolling out global and regional initiatives.
• People Management: Build, lead, develop and retain a high-performing and diverse team across functions to enable a culture of belonging. Inspire around a shared purpose and foster excellence, innovation, and client centricity. Build local talent strategy to ensure strong succession planning and position Cartier as an Employer of Choice.
• Financial Performance: Manage full responsibility of P&L, Inventory, CAPEX, DSO (Days Sales Outstanding) and other financial initiatives for sustainable growth and profitability to reach expected targets.
• Market Representation: Cultivate high-impact initiatives to enhance local resonance and long-term brand equity. Serve as a Brand Ambassador by building a strong local network and managing local key public and/or private key stakeholders with elegance to anticipate reputational risks.

Role Impact

• Internal/External stakeholders:
  • Key opinion leaders, governments representatives, social events representatives
  • Regional teams, Cartier HQ of all functions
• Direct reports: 3 to 5: Commercial, Marketing, Communication and executive assistant
• Network size: Number of boutiques / POS: 7 Internal Boutiques in Germany, Austria and Czech Republic, 1 external Boutique and 60 doors with external partners across Northern and Eastern Europe.

Qualifications

• Minimum 20+ years of proven leadership experience as a Managing Director, or equivalent in luxury, lifestyle or client-related business demonstrating a sustainable track record in 360 brand development & market expansion
• Deep knowledge of the luxury market dynamics, consumer behavior and trends in Luxury Retail or similar

Personal Traits

• Decisiveness and conviction, coupled with a strong drive for pursuing long-term goals and achieving high level standards.
• Resilience and accountability, effectively navigating ambiguity in complex environments
• Appetite for excellence and craftsmanship
• Exceptional communication, negotiation, and relationship-building skills, promoting a culture of collaboration
• High emotional intelligence and intercultural fluency, with ability to lead, develop and empower diverse teams

Key Competencies

• Strong business acumen, with a demonstrated ability to drive financial performance and profitability while keeping strong customer focus
• Ability to think strategically while maintaining a strong focus on operational excellence
• Resourceful and adaptable to shifting market constraints and regulations
• Attuned to Arts, culture and interpersonal skills with strong sensitivity to refinement
• Proficiency in multiple languages is highly valued; fluency in spoken and written (French and) English is essential