[Hiring] Manager, Systems & Information Management @Nurses & Nurse Practitioners of BC

Role Description

NNPBC is seeking a Manager, Systems and Information Management to strengthen the platforms, information practices, and vendor relationships that support our members, programs, and operations. This is a foundational role for a growing and increasingly complex organization. The successful candidate will bring organization-wide ownership and coordination to NNPBC’s core systems, helping to improve alignment, reduce fragmentation, strengthen privacy and information practices, and ensure that our technology partners are working toward clear organizational priorities.

We are looking for a thoughtful, pragmatic, and collaborative leader who is energized by complex systems work, organizational problem-solving, and building structures that can support NNPBC’s continued growth.

The Manager, Systems and Information Management provides organization-wide business ownership and governance for NNPBC’s core platforms, systems roadmap, information practices, and related vendor relationships. The role establishes priorities, standards, and accountabilities to ensure that organizational systems are coordinated, sustainable, and aligned with NNPBC’s operational needs and strategic priorities.

• Serves as the internal business owner for designated platforms, clarifies system and data ownership, guides planning and prioritization, and supports consistent approaches to information management, privacy, access, retention, and lifecycle decisions.
• Working across departments and with external partners, identifies organizational requirements, coordinates dependencies, guides vendor delivery, and provides project leadership for systems-related initiatives.
• Ensures NNPBC retains the organizational knowledge, documentation, and decision-making authority needed to effectively steward its systems and information over time.
• Provides project leadership for systems-related initiatives and significant platform changes, bringing the planning, coordination, discipline, and follow-through needed to move work from assessment and requirements through implementation, adoption, and operational handover.

Qualifications

• Minimum of 5 years of progressively responsible experience in business systems, digital platforms, information management, technology governance, digital transformation, or a related area.
• Demonstrated experience leading or stewarding organizational systems or platforms in a business owner, product owner, platform lead, systems manager, or comparable internal leadership capacity.
• Demonstrated project management skills, including planning and coordinating complex, cross-functional systems or digital initiatives from requirements through implementation, adoption, and operational handover.
• Experience developing systems roadmaps, governance practices, business requirements, and prioritization approaches aligned with organizational needs.
• Experience providing direction and oversight to external technology, managed services, and development partners.
• Practical knowledge of privacy management and information governance, including access, retention, and information lifecycle practices.
• Strong systems thinking, communication, facilitation, and judgment.
• Confidence assessing technology from a business, governance, privacy, project-delivery, and user-experience perspective.
• A relevant combination of education and experience in business systems, information management, privacy, technology governance, project management, business analysis, digital transformation, or a related field will be considered.

Requirements

• Maintain an organization-wide view of NNPBC’s core platforms, program tools, integrations, vendors, ownership, and significant data flows.
• Establish clear priorities, decision rights, ownership, and governance for systems, data, access, integrations, and significant changes.
• Develop and maintain a systems roadmap that reflects organizational priorities, operational and program needs, dependencies, risk, capacity, and cost.
• Lead systems projects and significant platform changes from assessment and requirements through implementation, adoption, and operational handover.
• Coordinate contributions across departments, vendors, and technical partners, including user acceptance testing, communications, training, launch, and change readiness.
• Monitor vendor scope, performance, deliverables, service expectations, risks, and costs.
• Ensure NNPBC retains ownership, administrative authority, documentation, organizational knowledge, and decision-making control over its systems and information.

Benefits

• Flexible work environment.
• Enrolment in the Municipal Pension Plan.
• Extended health and dental benefits.
• Generous vacation package (including your birthday off!).
• Professional development fund.

Company Description

Nurses and Nurse Practitioners of British Columbia (NNPBC) is the professional association representing all four nursing designations in BC – Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Registered Psychiatric Nurses (RPNs), and Nurse Practitioners (NPs). NNPBC is home for nurses in BC, transforming health and health systems through the breadth of nursing expertise.

NNPBC supports and promotes excellence in all domains of nursing practice and enables nurses to lead, influence, and transform health, the health care system, health and social policy, and the nursing profession itself.

NNPBC is committed to truth and reconciliation, guided by the Indigenous Cultural Safety, Cultural Humility, and Anti-Racism practice standards for nurses in BC.