[Hiring] Manager, Supplier Quality & Development @RTX

Role Description

As a Manager in Supplier Quality & Development, you will play a key role in ensuring supplier compliance and driving continuous improvement across assigned commodities. Your efforts will directly support production stability, supplier performance, and adherence to regulatory and customer requirements.

This is a remote position with preference to be located in the mountain and pacific time zone.

What You Will Do

• Own supplier quality performance across assigned commodities, ensuring compliance with company, customer, and regulatory standards.
• Lead supplier qualification, onboarding, and certification activities, including audits, assessments, and capability evaluations.
• Monitor supplier performance metrics, identify risks or trends, and implement proactive improvement strategies.
• Investigate and resolve supplier-related quality issues, leading root cause analysis (e.g., 8D, Red-X) and driving corrective and preventive actions.
• Manage nonconforming material and escape management processes, partnering with suppliers to contain issues and prevent recurrence.
• Support source inspections, material release, and work transfer activities to ensure readiness for production and process changes.
• Drive adoption of quality core tools such as PFMEA, Control Plans, SPC, and MSA to strengthen supplier processes and long-term performance.
• Lead or support supplier-facing forums such as Corrective Action Boards and DQ Clinics to ensure accountability and progress.
• Ensure supplier readiness for PPAP approvals, including associated elements, Resourcing Gate reviews, and contractual quality requirements.
• Manage supplier improvement programs such as ZERO or Quality Improvement Plans (QIPs).
• Travel up to 30% (approximately two trips per month, based on business needs).

Qualifications

• Typically requires: A University Degree or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience.
• 5+ years of experience in a supply chain, manufacturing or supplier quality environment, including supplier monitoring, auditing, and/or development.
• Experience with root cause analysis and corrective action methodologies (e.g., 8D, Red-X).
• Working knowledge of Quality Management Systems and standards (e.g., ISO 9001, AS9100).

Requirements

• Experience with Advanced Product Quality Planning (APQP), Process Failure Mode Effects Analysis (PFMEA), and Production Part Approval Process (PPAP), including associated elements.
• Experience supporting commodities such as composites, plastics, textiles, or interior products.
• Familiarity with quality core tools such as SPC, MSA, and Control Plans.
• Experience working in cross-functional environments with engineering, operations, supply chain, and quality teams.
• Effective communication with internal stakeholders and external suppliers.
• Background in supplier development and continuous improvement initiatives.

Benefits

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• And more!