[Hiring] Manager, Revenue Operations @Procurify

Role Description

The Manager, Revenue Operations supports the execution and continuous improvement of revenue operations across Sales and Customer Success, with a focus on pipeline performance, sales efficiency, and customer lifecycle optimization. This role is responsible for ensuring that go-to-market processes are scalable, data-driven, and aligned across the customer journey—from opportunity through renewal and expansion. You will partner closely with Sales and Customer Success leaders to improve pipeline visibility, forecasting inputs, and customer outcomes. Reporting to the Director, Revenue Operations, you will translate business requirements into scalable systems and workflows, while applying automation and AI tools to improve efficiency and insight generation.

Qualifications

• 3–5 years of experience in Revenue Operations, Sales Operations, Customer Success Operations, or related roles in a B2B SaaS or high-growth technology environment
• Hands-on experience supporting sales teams and/or customer success teams, including pipeline management and post-sale processes
• Experience working with core tools, including Salesforce CRM, Gong, and Vitally
• Experience working with pipeline data, forecasting support, and customer lifecycle reporting
• Exposure to automation or AI-enabled tools in revenue workflows or analysis

Requirements

• Support the execution and optimization of sales processes, from opportunity creation through close
• Maintain pipeline hygiene and ensure accurate opportunity data within Salesforce CRM
• Monitor pipeline performance and identify opportunities to improve conversion rates, cycle time, and sales velocity
• Support sales forecasting processes through data accuracy and structured reporting
• Support operational processes across the post-sale lifecycle, including onboarding, renewal, and expansion
• Partner with Customer Success to improve customer health tracking, renewal visibility, and retention workflows
• Identify and address friction points in the customer journey to improve retention and expansion outcomes
• Support segmentation and lifecycle management to better align customer engagement strategies
• Administer and optimize Salesforce CRM, including configuration, automation, and data integrity
• Build and maintain dashboards that provide visibility into pipeline health, sales performance, and customer lifecycle metrics
• Maintain high standards of data quality across CRM and customer systems
• Partner with Marketing, Sales, and Customer Success teams to align systems, processes, and reporting

Benefits

• Flexible working: Remote-first organization with flexible working hours
• Responsible time off: Flexible approach to time off; trust in the team to take necessary time to rest and recharge
• Extended health benefits: Competitive health, vision, and dental package along with an Employee Assistance Program (EAP), and a health and wellness spending account
• Community initiatives: Commitment to giving back to communities, including regular volunteer days and education lunch and learns
• Stock options: Opportunity to own a part of Procurify with a competitive stock program
• Base Salary Range: $86,000-$108,000 (dependent on experience, not inclusive of bonuses, commissions, benefits, or equity)