[Hiring] Manager of Infrastructure, Cloud Operations & IT @Ron Turley Associates LLC

Role Description

RTA is looking for a Manager of Infrastructure, Cloud Operations & IT to lead the technology foundation that keeps our people productive and our Fleet360 platform reliable, scalable, secure, and ready for what’s next. This isn’t a narrow infrastructure management role. You’ll lead across:

• Cloud Engineering
• Infrastructure
• DevOps
• Database Engineering
• Security Engineering
• IT operations

You can build the roadmap, communicate technical priorities and risk to senior leadership, develop a high-performing distributed team—and still jump into a production incident when your team needs you.

We want a leader who is genuinely curious about where AI and automation can eliminate toil, improve observability, accelerate incident response, strengthen decision-making, and make a great technical team even better.

Your Top 3 Objectives

• Build a Reliable, Scalable & Secure Technology Foundation
  • Own the operational health of RTA’s cloud infrastructure and the teams and systems that support it.
  • Continuously improve reliability, availability, scalability, observability, capacity planning, incident response, database resiliency, security posture, and operational readiness.
• Build & Lead a High-Performing Infrastructure and Operations Team
  • Create clarity, accountability, strong operating rhythms, and professional growth across Cloud Engineering, Infrastructure, DevOps, Database Engineering, Security Engineering, and IT.
  • Develop people, establish priorities, remove roadblocks, drive accountability, and help multiple technical disciplines operate as one team.
• Turn AI & Automation Into Measurable Operational Improvement
  • Move AI and automation from experimentation to actual business and operational value.
  • Develop and maintain an AI and automation roadmap for Infrastructure and IT Operations.

What You’ll Actually Own

• Cloud Infrastructure & Reliability
  • Guide the architecture, performance, scalability, availability, monitoring, alerting, and capacity planning of RTA’s AWS environment.
• DevOps & Engineering Operations
  • Strengthen CI/CD, infrastructure-as-code, deployment reliability, automation, observability, and operational practices.
• Production Incident Management
  • Provide calm, structured leadership when things go sideways.
• Infrastructure & Platform Operations
  • Maintain a forward-looking view of RTA’s technical infrastructure.
• Database & Data Platform Reliability
  • Guide database performance, resiliency, capacity planning, backups, recovery, tuning, and high availability.
• Security Engineering
  • Guide vulnerability management, cloud security hardening, security engineering priorities, compliance initiatives, and incident-response preparedness.
• IT Strategy & Oversight
  • Set strategic direction for endpoint management, identity and access management, networking, internal tooling, and employee technology experience.
• AI & Intelligent Automation
  • Evaluate AI-powered tools, AIOps, intelligent monitoring, predictive analytics, and other technologies.
• Hands-On Technical Leadership
  • Stay close enough to the technology to jump in when needed.
• People Leadership
  • Lead, coach, develop, and create accountability across a multidisciplinary technical team.
• Cross-Functional Partnership
  • Work closely with Engineering, Product, Support, Security, and other teams.
• Executive Communication
  • Translate complex technical topics into clear business language.

Qualifications

• 7+ years of progressive experience in cloud infrastructure, DevOps, SRE/platform engineering, infrastructure operations, or a closely related technical discipline.
• Meaningful hands-on experience supporting AWS production environments.
• Demonstrated experience leading and developing technical teams.
• Experience owning or significantly influencing production reliability, availability, monitoring, and incident management.
• Strong knowledge of modern DevOps, CI/CD, observability, infrastructure-as-code, and automation practices.
• Strong understanding of modern cloud architecture and software design principles.
• Experience with technologies such as AWS, Docker, Terraform/CloudFormation, Grafana, Prometheus, Datadog, New Relic, Splunk, or comparable platforms.
• The ability to translate complex technical problems into clear priorities, risks, tradeoffs, and recommendations.
• Experience using AI and/or automation to improve technical workflows.
• Strong organizational and prioritization skills.
• A leadership style that combines confidence with humility.

Requirements

• You’ve led across multiple disciplines such as Cloud, DevOps/SRE, Infrastructure, Security, Database Engineering, or IT.
• You’ve successfully led remote or distributed technical teams.
• You’ve implemented AIOps, intelligent observability, predictive scaling, automated remediation, or other AI-powered operational workflows.
• You have experience with security frameworks, vulnerability management, cloud security, or compliance environments.
• You understand database resiliency, high availability, backup/recovery, and performance considerations.
• You’re familiar with AI infrastructure concepts.
• You hold relevant certifications such as AWS Solutions Architect, ITIL, or other related credentials.
• A bachelor’s degree in Computer Science, MIS, Engineering, or a related discipline is welcomed but not required.

Benefits

• 401(k) with 6% Safe Harbor match (100% vested day one)
• Flexible PTO model built on trust and manager-approved time off
• Cigna PPO and HSA medical plan options with company contributions ($780–$1,950 annually)
• Garner Health HRA program: up to $1,000 individual / $2,000 family reimbursement opportunity
• Wellness rewards up to $350 annually
• Virtual care and mental health support resources
• Company-sponsored benefits including dental, vision, EAP, life, STD, LTD, legal plan, and identity theft protection options
• Additional employee perks, wellness initiatives, and discount programs