[Hiring] Manager of Executive Office @READING PARTNERS

Role Description

The Manager of the Executive Office is a critical role reporting to the Chief of Staff and working in close partnership with the CEO to advance operational efficiency across the Executive Office. This role is responsible for driving the effectiveness of Executive Office operations, including oversight with hands-on execution of administrative functions and ensuring strong coordination across priorities and stakeholder relationships managed within the Executive Office.

This individual will serve as a central coordinator for Executive Office operations, ensuring alignment, communication, and execution across Executive Office priorities and cross-functional initiatives. The Manager of the Executive Office will build and maintain strategic relationships with internal teams and external stakeholders while driving systems, processes, and workflows that enhance efficiency and effectiveness within the Executive Office. Key responsibilities include:

• Coordinating complex, multi-stakeholder projects
• Developing and optimizing operational processes
• Providing proactive support for executive leadership in a fast-paced environment

The ideal candidate is energized by the opportunity to operate at both a strategic and tactical level within a dynamic nonprofit environment. They bring advanced organizational, planning, and time management skills, along with the ability to manage complex priorities, anticipate needs, and drive projects forward in a fast-paced, evolving context.

Qualifications

• 3-4 years of overall related experience as an executive assistant, operations or manager, personal assistant, or project coordinator
• Experience working at a layered organization with 200 or more employees; the ideal candidate has experience working with C-suite leaders at nonprofit organizations
• Strong time management skills with the ability to organize and manage multiple projects with concurrent deadlines
• Experience managing complex executive-level meeting schedules and coordinating across layered teams to create scheduling efficiencies
• Experience operationalizing and optimizing layered travel and event schedules for executive leaders
• Located in the Eastern time zone, can work hours aligned with the Eastern time zone
• Possess excellent written and verbal communication skills
• A high school diploma or a GED
• Proven ability to drive outcomes with limited information and shifting priorities, and comfort operating in fast-moving, undefined problem spaces
• Ability to maintain confidentiality of information related to the company and its employees
• Experience in developing internal processes and communication protocols in support of executive leadership
• A deep belief in our mission and root your work in our core values
• Ability to prove eligibility to work legally in the U.S. and that you are at least 18 years of age

Requirements

• Ability to quickly establish highly collaborative and positive cross-functional relationships
• Demonstrate an ability to effectively communicate with a variety of stakeholders
• Maintain a sense of calm during peak periods and maintain confidential information
• Strong ability to assess and address sensitive situations and lead with a high level of emotional intelligence
• Passion for details, planning, collaboration, and problem-solving
• Demonstrate a strong ability to recognize problems, solve them quickly, and appropriately message all shifts
• Flexibility, resilience, and perseverance when faced with obstacles and competing deadlines

Benefits

• Comprehensive benefits program supporting physical, mental, and financial health
• Medical, dental, and vision insurance with substantial employer contributions
• Life and disability insurance at no cost to employees
• Free Employee Assistance Program (EAP)
• Significant pre-tax employer funding for out-of-pocket medical expenses
• Access to therapy, coaching, and wellness resources through Spring Health
• 403(b) retirement plan with immediate eligibility and employer matching contributions
• Flexible Paid Time Off (Unlimited PTO) and Paid Parental Leave for up to 8 weeks
• 14 paid holidays annually, plus additional office closures
• A dynamic, mission-driven culture with a strong commitment to employee development

Company Description

Reading Partners is changing the education landscape. We are a leader in working to solve the literacy crisis in our country by leveraging community volunteers in under-resourced schools. Our diverse and expansive volunteer base provides one-on-one tutoring to students twice weekly, and our program is proven to help children master the reading fundamentals they need to unlock their potential as successful, happy, and confident readers in school and in life.