[Hiring] Manager, New Cities, What Works Cities @Results For America

Role Description

Results for America is seeking a dynamic professional with a passion for improving the performance of city government with strong research, analytical, and interpersonal skills to join the WWC City Experience team. The Manager will play a crucial role in guiding a portfolio of cities through the assessment process, evaluating cities’ practices against the What Works Cities Standard and supporting cities’ progress towards achieving Certification. This position will also support the development of WWC content to help cities advance on the Standard of Excellence in consultation with WWC leadership and, where needed, outreach and recruitment efforts (i.e., pitching or attending conferences) to bring cities into the WWC Initiative and efforts to scale WWC throughout target regions.

Travel up to 30-40% annually will be required for city visits and/or attendance at external convenings. This is a full-time, exempt position, based in a home office anywhere within the U.S.

Qualifications

• 6 - 8 years of general work experience and college degree (or equivalent practical experience)
• Experience working with local governments, knowledge of their structures and constraints, and a commitment to driving innovation and improvements in the effectiveness of local governments
• Experience with customer service and relationship management
• Tech stack: Salesforce, Tableau, Google Suite, MS Office, Asana, Slack, WhatsApp
• Demonstrated track record of successful project completion and results from production even in ambiguous environments, taking initiative to solve problems, and cultivating strong, mutually beneficial partnerships
• Experience in successfully managing relationships with key internal and external stakeholders
• Experience working in the nonprofit/philanthropic sector is a plus
• A commitment to Results for America’s mission and vision
• Respect for Results for America’s organizational values

Requirements

• Demonstrated ability to prioritize and complete assigned work and meet individual goals and deadlines
• Experienced at setting and successfully managing projects
• Strong oral and written communication skills
• Communicates and collaborates effectively across multiple teams
• Demonstrated ability to manage cross-team/cross-department initiatives
• Exhibit a strong work ethic and solid organizational skills, including attention to detail, time management, and multitasking skills
• Self-starter with the ability to manage a portfolio of cities and work independently in a fast-paced workplace towards clear goals
• An analytical mindset with critical thinking and proactive problem-solving skills
• Spanish or Portuguese speaking & writing skills valued

Benefits

• A competitive base salary commensurate with relevant work experience
• A benefits package that includes choice in medical plans
• Dental/vision coverage
• Paid time off
• A 403b retirement plan with employer contribution

Company Description

Results for America (RFA) is the leading, national nonprofit organization helping policymakers at all levels of government harness the power of evidence and data to solve the world’s greatest challenges. Our mission is to make investing in what works the “new normal,” so that, one day, all government leaders use rigorous evidence and quality data to inform important policy and funding decisions.