[Hiring] Manager, Mid-market Underwriting @Integrated Specialty Coverages

Role Description

The Regional Manager – Workers’ Compensation Underwriting is responsible for driving profitable growth, underwriting performance, territory execution, and agency development within an assigned region. This leadership role oversees Workers’ Compensation underwriting operations, portfolio management, broker and agency relationships, and underwriting team development while supporting the organization’s broader strategic and operational goals.

• Lead and manage regional Workers’ Compensation underwriting operations to achieve profitable growth, retention, and production objectives.
• Oversee underwriting strategy, portfolio management, pricing discipline, and risk selection across the assigned territory.
• Drive profitable new business production while maintaining strong renewal retention and underwriting profitability.
• Analyze Workers’ Compensation exposures including payroll, class codes, loss runs, experience modification factors, operational controls, return-to-work programs, and industry risk characteristics.
• Ensure underwriting compliance with company guidelines, delegated authority standards, state regulations, and Workers’ Compensation bureau requirements including NCCI and applicable independent state bureaus.
• Develop and execute regional business plans in partnership with executive leadership and distribution teams.
• Lead, mentor, and develop underwriting talent through coaching, technical training, referral guidance, and performance management.
• Act as the senior underwriting referral authority within the region for complex or large Workers’ Compensation accounts.
• Build and maintain strong relationships with retail agents, wholesale brokers, program administrators, and strategic distribution partners.
• Travel throughout the region to conduct agency meetings, stewardship reviews, underwriting audits, business development initiatives, and industry events.
• Collaborate cross-functionally with claims, actuarial, finance, product, compliance, and operations teams to improve underwriting outcomes and operational efficiency.
• Monitor regional underwriting results, submission flow, pricing trends, loss ratios, renewal retention, and agency performance metrics.
• Assist in identifying emerging market trends, competitive intelligence, and strategic growth opportunities within the Workers’ Compensation marketplace.
• Support underwriting modernization initiatives involving workflow optimization, underwriting automation, analytics, AI-enabled underwriting tools, and operational scalability.
• Ensure timely and professional service standards for agents, brokers, and internal business partners.
• Participate in strategic planning discussions related to regional growth, staffing, underwriting appetite, product expansion, and operational infrastructure.
• Perform other leadership and underwriting-related duties as assigned.

Qualifications

• 7+ years of Workers’ Compensation underwriting experience with demonstrated expertise in underwriting strategy, portfolio management, pricing, and agency development.
• Prior leadership experience managing underwriting teams, territories, or regional operations within Workers’ Compensation.
• Strong technical knowledge of:
  • NCCI and state bureau regulations
  • Experience modification analysis
  • Payroll and class code review
  • Loss trend evaluation
  • Medical and indemnity cost drivers
  • Large deductible and loss-sensitive structures
  • Multi-state Workers’ Compensation underwriting
• Proven track record of building and managing profitable Workers’ Compensation books of business.
• Strong broker, agency, and distribution relationship management skills.
• Demonstrated ability to analyze underwriting, actuarial, claims, and operational data to support strategic decision-making.
• Excellent leadership, communication, organizational, and team development skills.
• Ability to operate in a fast-paced, growth-oriented environment with strong collaboration across business units.
• Bachelor’s degree or equivalent professional experience.
• Ability to travel up to 30% within the assigned region and to corporate offices as needed.

Requirements

• CPCU, CIC, ARM, or other industry designations.
• Experience within MGA, carrier, delegated authority, wholesale, or specialty insurance environments.
• Familiarity with underwriting analytics, predictive modeling, and modern underwriting technology platforms.
• Experience supporting underwriting transformation, operational modernization, or AI-enabled underwriting initiatives.
• Continuing education focused on Workers’ Compensation, leadership development, underwriting analytics, or insurance operations.

Benefits

• Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows.
• Professional development opportunities.
• Owner Referral Program.
• Work from home reimbursement for remote/hybrid roles.
• Canary emergency financial assistance program.
• Comprehensive medical, dental, vision.
• Life/AD&D Insurance.
• Confidential, Employee Assistance Program.
• Health Savings Account, includes company contribution.
• Short-term disability.
• Voluntary benefits - supplemental accident, critical illness, hospital insurance.
• Employee discounts.
• 401(k) Plan with company match contribution.
• Addition Wealth Financial Wellness Program.
• Various Time Off Programs.
• 11 company paid holidays.