[Hiring] Manager, Medication Access Strategy and Operations @Visante Consulting LLC

Role Description

The Manager, Medication Access Strategy and Operations provides strategic and operational leadership for all medication access services, including prior authorization processes for medications billed through pharmacy and medical benefits, patient assistance programs, and coordination with care teams. This role is accountable for ensuring high-quality, compliant, and efficient medication access services that support optimal patient outcomes, client deliverables, and organizational goals.

As a key leader within the organization, the Manager serves as the primary liaison among the Medications Access Team Supervisors and Medication Access team, clinic and pharmacy leadership, providers, clinical staff, payers, and external partners. The Manager drives collaboration across stakeholders to remove barriers to therapy, improve patient access to medications, and ensure timely, coordinated care.

Key responsibilities include:

• Leading and optimizing workflows for medication benefit investigation, insurance authorizations, monitoring patients’ insurance coverage and benefit status.
• Proactively communicating coverage challenges and resolution strategies to the treatment team.
• Providing direct leadership and oversight of the Medication Access Team Supervisor and daily team operations.
• Establishing performance expectations, ensuring timely service delivery and follow-up.
• Promoting a culture of accountability, continuous improvement, and exceptional customer service.

Qualifications

• Bachelor’s degree required; four (4) years of relevant experience may be considered in lieu of a degree.
• Graduate of an ASHP-accredited pharmacy technician training program (preferred).
• Minimum 3 years of pharmacy experience working with healthcare providers on strategic and operational initiatives.
• Minimum 1 year of experience in health system pharmacy or specialty pharmacy setting.
• Minimum 1 year of supervisory or personnel management experience.
• Previous consulting, clinic, or client-facing experience (preferred).
• Previous experience using Epic Compass Rose Specialty Pharmacy patient management program (preferred).

Requirements

• State Board of Pharmacy Technician registration obtained within 2 months of start date.
• Active CPhT certification through either PTCB or NHA obtained within 12 months of hire.
• Demonstrated leadership capability with strong interpersonal skills.
• Proven ability to manage multiple priorities and complex initiatives simultaneously.
• Highly effective written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office applications (Word, Outlook, PowerPoint, Excel).
• Experience working with electronic medical record (EMR) systems and healthcare technology platforms.
• Ability to establish credibility, build trust, and foster effective collaboration across interdisciplinary teams.

Benefits

• Competitive salary and benefits for this full-time salaried role.

Company Description

Visante is an equal opportunity employer. Visante’s people are its greatest asset and provide the resources that have made the company what it is today. Visante is, therefore, committed to maintaining an environment free of discrimination, harassment, and violence.