[Hiring] Manager, Medicaid Market Research and Competitive Analysis @CVS Health

Role Description

As a Manager, Medicaid Market Research and Competitive Analysis, you will play a critical role in supporting our Aetna members and our business by supporting the capture (proposal preparedness) and proposal lifecycle. This high-performing role is responsible for directing in-depth market, customer, and competitor research to inform capture strategy and proposal development, directly impacting and influencing our success rate on multi-billion-dollar procurements.

• Market Research and Analysis:
  • Strong expertise in intelligence collection and analysis, including competitive and customer intelligence.
  • Curates market intelligence on customer and competitor programs, weaknesses, innovations, and performance in new and existing markets.
  • Develops actionable insights from market research that inform strategic decision-making, drive customer-centric approaches and contribute to organizational growth and success.
• Collaboration:
  • Collaborate with the Capture Director and critical business partners, including consultants to develop documents and tools for each assigned opportunity.
  • Designs and executes research studies, reviews and assesses market data, and translates findings into actionable, data-driven market strategies.
  • Interprets and adapts strategic concepts to instruct or coach business partners and/or consultants.
• Comprehensive Documentation:
  • Organizes and maintains research outputs in SharePoint, ensuring key insights and source materials are easily accessible.
  • Synthesizes research findings into clear and concise reports, presentations, and dashboards.
• Project Management:
  • Tracks progress and ensures timely completion of deliverables.
  • Monitors progress objectives for a project team that directly impacts business growth and development goals.
• Proposal Development:
  • Directs proposal team members during the proposal process by providing insight, recommendations, and relevant intelligence in support of content development.

Qualifications

• 5+ years of experience in Medicaid Managed Care
• 5+ years of specialized experience in market research, competitive intelligence, or strategic analysis
• Experience developing competitor analyses and actionable insights
• Experience creating PowerPoint presentations that transform detailed research into clear, well-organized slides
• Strong organizational and analytical skills with experience managing multiple projects and shifting priorities under tight deadlines
• Proven project management skills and a proven track record of meeting milestones in fast-paced environments
• Excellent verbal and written communication skills
• Experience communicating effectively with all levels of the organization
• Proficiency in Microsoft Word, Excel, and SharePoint
• Advanced proficiency with Microsoft PowerPoint
• Willingness and ability to travel up to 25% to support capture planning, stakeholder engagement, and strategic proposal activities

Requirements

• Previous P&L and/or business development experience in a Medicaid managed care setting
• Experience leading capture and proposal activities for significant opportunities ($1B+)
• Experience in a capture function or executive leadership function for a managed care-based product for state Medicaid agencies
• Association of Proposal Management Professionals (APMP) certification(s)
• State Medicaid agency experience or federal agency experience with CMS
• Experience using a variety of electronic collaboration tools
• Experience developing competitive analyses
• Developing executive presentation decks
• Managed care operations experience

Education

• Bachelor’s degree or equivalent work experience

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families
• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs and other resources, based on eligibility