[Hiring] Manager, Integrations @The Descartes

Role Description

Descartes is building a new Integrations Team focused on accelerating go-to-market success and ecosystem growth across our Transportation Management Suite of products, with emphasis on Aljex, MacroPoint and MyCarrierPortal.

The Manager, Integrations is a leadership role responsible for defining and executing our third-party integration strategy while building and leading a team of Integration Specialists. This role sits at the intersection of product strategy, go-to-market alignment, technical execution, and customer success.

This leader will serve as both a strategic decision-maker determining which integrations belong in our ecosystem, and a hands-on technical leader who understands APIs, integration specifications, and real-world partner implementation workflows. The role requires deep familiarity with the freight broker, freight technology, and TMS landscape, combined with the ability to translate that knowledge into scalable, high-quality integrations that drive customer value.

Key Responsibilities

• Define and own the third-party integration strategy for our TM product suite.
• Establish clear criteria and governance for evaluating, prioritizing, and approving new third-party integrations.
• Partner with Product, Sales, Marketing, and Account Management to ensure integrations support go-to-market initiatives.
• Act as a strategic advisor on integration positioning.
• Maintain a clear perspective on the freight tech ecosystem.
• Lead the strategy for Aljex integrations.
• Determine which partners align with Descartes’ long-term vision and customer needs.
• Oversee both standardized and custom API integrations for strategic partners.
• Drive a broad and scalable integration approach for MacroPoint and MyCarrierPortal.
• Ensure integrations remain current with evolving partner features, APIs, and industry requirements.
• Improve buyer-friendliness and customer value by delivering high-quality, pre-built integrations.
• Build, lead, and coach a team of Integration Specialists.
• Track and manage multiple concurrent integration initiatives.
• Ensure integrations are delivered on time, within scope, and to quality standards.
• Establish and optimize integration workflows and best practices across the team.
• Provide technical and strategic guidance during complex integration projects.
• Serve as the escalation point for integration-related issues.
• Foster a culture of accountability, continuous improvement, and customer-centric execution.

Qualifications

• Strong experience in the freight broker and freight technology space.
• Demonstrated experience leading or managing technical or integration-focused teams.
• Hands-on experience working with APIs and system integrations.
• Proven ability to align technical initiatives with go-to-market strategy.
• Experience working cross-functionally with Product, Sales, Support, and Account Management teams.
• Strong communication skills.
• Excellent organizational and project management skills.

Preferred Qualifications

• Experience with Aljex, MacroPoint, MyCarrierPortal, or similar broker-focused platforms.
• Background working with third-party freight tech vendors.
• Experience designing or scaling integration programs in a SaaS environment.
• Familiarity with modern API standards (REST, webhooks, authentication models, etc.).

Location & Salary Range

This is a remote position, and the salary range for this role is $85,000–$95,000 USD.

Join Us

As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology.

We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.

Descartes also has a deep sense of environmental responsibility.

We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.