[Hiring] Manager, Global Procurement Phones @GiveDirectly

Role Description

Phones are core to how GiveDirectly delivers cash — recipients need one to receive mobile money — and we buy close to a million of them a year across our country programs. That means constant coordination: what each country needs and when, which suppliers can deliver it, whether the price is fair, and what happens when a batch arrives damaged or a shipment runs late.

This role owns that end-to-end: forecasting demand with Programs, managing supplier relationships and orders, and keeping price, delivery, and quality on track across every country we operate in.

What success looks like:

• On-Time-In-Full (OTIF): % of phone orders delivered to country programs on the agreed date, at the agreed quantity. Consistently high OTIF, with early flags on any order at risk.
• $ Saved: Cost savings vs. baseline/list price achieved through negotiation, sourcing, and consolidation. Demonstrated year-over-year savings across phone spend.
• Programs Satisfaction %: Country Programs teams’ rating of responsiveness, communication, and reliability of phone supply. High and improving satisfaction scores, with issues resolved quickly.

What you’ll do:

• Forecasting & planning:
  • Partner with Programs and country Operations & Procurement Managers (OPMs) to build and maintain rolling phone demand forecasts by country and model.
  • Translate forecasts into purchase timelines that avoid both stockouts and overstock.
• Sourcing & supplier management:
  • Own supplier communication for feature phones and smartphones.
  • Run RFQ/RFP processes to bring on new suppliers where needed, in coordination with country procurement teams.
  • Track supplier performance and address quality, pricing, or reliability issues directly with vendors.
• Order & payment management:
  • Process and track purchase orders from request through delivery.
  • Coordinate with Finance on vendor payments, invoice discrepancies, and budget tracking.
  • Manage returns, warranty claims, and defective-device resolution with suppliers.
• Reporting & continuous improvement:
  • Track and report OTIF, cost savings, and Programs satisfaction on a regular cadence.
  • Flag emerging risks — price increases, supply shortages, customs delays — before they affect delivery.
  • Work with the Phone Inventory System Lead and Global Supply Chain on inventory visibility as new tooling comes online.

Qualifications

• Exceptional alignment with GiveDirectly Values and active demonstration of core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
• Language Requirement: English.
• 2+ years in procurement, supply chain, or vendor/category management; electronics, telecom, or hardware sourcing experience is a strong plus.
• Experience with demand forecasting and purchase order management.
• Strong negotiation skills and a track record of managing supplier relationships, including resolving commercial disputes like returns and warranty claims.
• Comfort coordinating across multiple African countries, time zones, and stakeholder groups (Programs, Finance, country OPMs).

Compensation

• United States:
  • Base Salary: $99,440
  • Bonus at Target Performance: 10% (~$9,944, with potential for upside).
  • Estimated Total Compensation at Target: $109,384+
  • Annual Benefits Stipend: $21,393
• United Kingdom:
  • Base Salary: £66,150
  • Bonus at Target Performance: 10% (~£6,615, with potential for upside).
  • Estimated Total Compensation at Target: £72,765+
  • Annual Benefits Stipend: £2,760
• Kenya:
  • Base Salary: $65,000
  • Bonus at Target Performance: 10% (~$6,500, with potential for upside).
  • Estimated Total Compensation at Target: $71,500+

Commitment to Safeguarding

As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires.

GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.