[Hiring] Manager Epic IT Access & Revenue @Yuma Regional Medical Center

Role Description

The Epic Application Access and Revenue Manager is responsible for managing the implementation, optimization, and ongoing support of Epic applications that support patient access, registration, scheduling, billing, and revenue cycle workflows. This role leads a team of Epic-certified analysts and application specialists to ensure that systems function efficiently, align with organizational goals, and comply with regulatory standards.

The manager works closely with Revenue Cycle, Patient Access, Finance, and Clinical Operations leadership to drive efficiency, optimize workflows, and support the organization’s financial health and patient experience goals.

Responsibilities

• Leadership & Management:
  • Lead, mentor, and manage a team of Epic-certified analysts specializing in modules such as Cadence, Prelude, Grand Central, Resolute Professional Billing (PB), and Hospital Billing (HB).
  • Oversee daily operations, project assignments, performance reviews, and staff development.
  • Prioritize and allocate resources to meet project deadlines, system upgrades, and support needs.
  • Ensure adherence to IT governance, change management, and quality assurance processes.
• Application Management & Optimization:
  • Manage build, configuration, testing, and maintenance of Epic Access and Revenue applications.
  • Lead initiatives to streamline front-end (scheduling, registration, insurance verification) and back-end (billing, claims, payments) workflows.
  • Oversee integration and data exchange between Epic and external systems (clearinghouses, payers, ERP systems, etc.).
  • Ensure revenue cycle processes are compliant with industry regulations and organizational policies.
  • Collaborate with Epic Technical Services (TS) and Application Coordinators to resolve complex system issues.
• Collaboration & Stakeholder Engagement:
  • Partner with operational leaders from Patient Access, Revenue Cycle, and Finance to align technology solutions with business needs.
  • Participate in strategic planning and provide input on technology roadmaps and process improvement opportunities.
  • Serve as a key liaison between IT, Revenue Cycle, and external Epic representatives.
  • Facilitate communication between technical and non-technical stakeholders to ensure successful project outcomes.
• Reporting & Continuous Improvement:
  • Monitor system performance, user feedback, and ticket resolution metrics.
  • Provide regular updates and reports on project progress, system health, and performance metrics to leadership.
  • Stay current with Epic’s software releases, best practices, and emerging healthcare IT trends.

Qualifications

• Bachelor’s degree in healthcare information technology, computer science, health administration, nursing, or a related field.
• 5 years related experience in healthcare IT, clinical informatics, or application management.

Benefits

• Base hiring salary range: Min = $99,834.48, Mid = $129,784.82, Max = $159,735.17.
• Actual salaries may vary depending on factors, including but not limited to skills and experience.
• The salary range listed is just one component of the total rewards/compensation package offered to candidates.

Company Description

A career at Onvida Health is more than just a job. It’s a place to have a long and rewarding career, making a difference in the lives of those in our shared community. When you join our team, you become an integral part of a thriving community committed to improving the health and well-being of everyone in southwestern Arizona.

At Onvida Health, we believe in progress with purpose. Our commitment to innovation is matched by our dedication to kindness and integrity. We take our values seriously because we know they lead to better outcomes for our patients and a better experience for all of us. We’re looking for people who approach each day with a sense of possibility, a drive to make things better, and a commitment to kindness. If that sounds like you, you’re our kind of people.

If you’re looking for a career where innovation meets compassion, where you can grow and contribute to building a healthier tomorrow, Onvida Health is the place for you.

Life in Yuma, Arizona offers more than just sunshine. It’s a place where the great outdoors meets a welcoming, tight-knit community. Hike scenic trails, explore the Colorado River, or immerse yourself in local cultural festivals – all while embracing the beauty of this desert oasis.