[Hiring] Manager, Direct Mail Production @Data Axle - Inboxable

Role Description

The Direct Mail Production Manager is responsible for overseeing the end-to-end production of direct mail campaigns. This includes customer service, project management, scheduling, vendor management and negotiations, as well as the procurement and coordination of various print formats such as digital print, commercial cut sheet, web/inline printing, personalization, lettershop services, retail collateral, premiums, inventory management, and postage reconciliation.

• Oversee all aspects of direct mail campaigns; day-to-day vendor relations and coordination, including estimating, sourcing programs, cost/profit review, coordination of all scheduled deliverables with vendors and monitoring inventory levels as needed.
• Ensure all deliverables meet company and client quality standards and comply with United States Postal Service (USPS) regulations.
• Manage direct mail programs by adhering to project schedules, auditing data processing steps performed at the vendor level, follow project data process/workflow specifications, QC vendor production and materials.
• Ensure the printer properly maintains all production equipment to prevent any disruptions.
• Request postage funding, reconcile postage usage and reporting on campaigns.
• Monitor inventory levels and initiate recorders as needed to avoid shortages or overages.
• Track the status of direct mail campaigns and provide timely activity reports.
• Keep the client status document current and attend weekly status calls per the client requirements.
• Provide accounting staff with information as needed to support client invoices, vendor invoice review, postage refunds and tasks needed to expedite the client billing process.
• Participate and assist as needed on RFP’s, production audits for new business and project reporting as needed by management.

Qualifications

• Strong verbal and written communication skills; able to represent the company professionally with internal and external contacts.
• Proficiency in Microsoft Office and internet-based applications.
• In-depth knowledge of USPS regulations and compliance requirements.
• Strong organizational skills with the ability to manage multiple projects simultaneously.

Requirements

• Associate degree or equivalent required.
• 5+ years’ experience in direct mail production is required.

Benefits

Where required, Data Axle will provide the compensation range for this role upon request. Please contact us or email us at [email protected] to receive compensation and benefits information for this role. Please include the job title and/or job ID of the role you are interested in.

Company Description

At Data Axle, we are committed to attracting, retaining, and engaging employees from all walks of life. Diversity is an important part of our values and business operations. We are dedicated to creating an inclusive environment that promotes professional development for everyone. As part of that commitment, Data Axle does not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and or Vietnam Era or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment. In addition, Data Axle will provide reasonable accommodation for otherwise qualified disabled individuals.