[Hiring] Manager, Contract Carrier Recruitment @RXO, Inc.

Role Description

As a Manager, Contract Carrier Recruitment at RXO, you’ll be responsible for supporting Contract Carrier recruiting across our Last Mile business unit within your respective assigned region. You’ll work closely with Field Operations, IT, Legal, and Field Support Services to support processes and deliver organizational goals focused on:

• Contract Carrier growth
• Reduction of supplemental Rapid Response Teams (High-Cost Capacity)
• Generating new contract carrier leads
• Contract carrier onboarding
• Supporting other efforts to increase capacity management

What your day-to-day will look like:

• Lead and facilitate carrier recruitment for all RXO LM markets within your assigned region, including:
• Traveling in market for “boots on the ground recruitment”: Distributing flyers, business cards at frequently visited sites for contract carriers (competitor locations, gas stations, etc.)
• Act as a liaison between neighboring RXO LM sites within your assigned territory to share and expand existing capacity resources
• Conduct research in all internal/external systems and databases to generate contract carrier leads (Carrier411, RXO Carrier Database, social media marketing)
• Ensure all new contract carriers receive and complete all onboarding materials and meet RXO requirements
• Make cold calls to prospective contract carriers
• Align with stakeholders in other RXO business units to identify carriers that can be contracted with RXO Last Mile
• Support carrier recruitment for new business startups within or outside your respective region (Rapid Response Recruitment)
• Work with RXO LM sites within your territory on capacity planning for seasonality volume increases
• Deliver departmental goals of onboarding 4-6 new contract carriers per month
• Attend internal and external meetings related to market analysis, financials, and metrics associated with RXO’s contract carrier base
• Attend meetings and provide market analysis detail on contract carrier cost and metrics

Qualifications

• Bachelor’s Degree or equivalent work-related or military experience
• 5 years of operations, account management, or customer service in a leadership position
• Ability to create pivot tables and presentations within Microsoft Office programs such as Word, PowerPoint, and Excel
• Ability to travel 80% of the time
• Proven leadership and collaboration skills with the ability to effectively supervise, coach, and influence employees

Requirements

• Bachelor’s Degree in a related field (transportation/supply chain, sales/operations)
• Ability to perform with a high level of initiative exhibiting persistence and willingness to stimulate new ideas within the organization
• Effective communication & relationship building skills
• Ability to problem solve and use critical thinking skills
• Transportation operations and logistics experience
• Self-motivated drive to go the extra mile to achieve desired results

Benefits

• Competitive pay
• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
• Health Reimbursement Arrangement